• Vision: A Healthy Texas

    Mission: To improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions.
  • Texas 211

Contact Us

Call DSHS Information and Referral at: (512) 776-7111 or 1-888-963-7111 (or view phone list to contact a specific program)
Telecommunications Device for the Deaf (TDD) Relay Texas: 1-800-735-2989

For Inquiries or Complaints about the DSHS Web Site:
Please contact the DSHS Webmaster by email at: Webmaster

Mail (United States Postal Service)
Texas Department of State Health Services, PO Box 149347, Austin, Texas 78714-9347

Overnight Mailings (Federal Express, UPS, DHL, LSO)
Texas Department of State Health Services, 1100 West 49th Street, Austin, Texas 78756-3199

Physical Addresses: Directions/Addresses/Maps

Regional Offices: Addresses/Maps

Director of Media Relations: PressOfficer@dshs.state.tx.us (512) 776-7119

Filing Inquiries or Complaints:
by Mail: Patrice Kennemer, Customer Service Coordinator, PO Box 149347, MC-1913, Austin, Texas 78714-9347
by Phone: (512) 776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
by E-mail: Customer Service
For more information about the customer service information and complaints process see Compact with Texans.

For complaints or inquiries regarding health care facilities, professions and food establishments:
Please contact the program within the Division for Regulatory Services:
Division for Regulatory Services Sitemap

Consumer Rights for Mental Health Services:
(800) 252-8154 – Texas Only, 8 a.m.-5 p.m., Monday-Friday
(512) 206-5760 – Outside Texas, 8 a.m.-5 p.m., Monday-Friday
(800) 735-2988 – Relay Texas, Voice
(800) 735-2989 – Relay Texas, TTY
For more information, visit the Consumer Rights for Mental Health Services web page.

Organizational Overview
Administrative Contacts
Agency Contacts by Topic

Last updated August 30, 2016