On this page: Program-Specific Training and Free Continuing Education Units
CSHCN Services Program Basics
CSHCN Services Program Basics is training for providers in the Children with Special Health Care Needs (CSHCN) Services Program.
- Clients and benefits
- Provider enrollment and responsibilities
- Authorizations and prior authorizations
- How to file claims and appeals
- The administrative review and fair hearing processes
To access this free training, go to TMHP's Computer-Based Training (CBT) webpage, then scroll down and select “CSHCN Services Program Basics.”
To share this information with your colleagues, click CSHCN Services Program Basics (109 KB, PDF) and print the flier.
The Texas Medicaid & Healthcare Partnership (TMHP), the entity that processes provider enrollment and claims for the CSHCN Services Program, is offering this computer-based training. You can access all of TMHP's online training, including CSHCN Services Program Basics, by visiting TMHP's Computer-Based Training (CBT) webpage.
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Texas Health Steps
The Children with Special Health Care Needs (CSHCN) Services Program encourages providers to take advantage of the FREE, online, accredited continuing education courses offered through the Texas Health Steps (Medicaid for Children) program. Courses are accredited for doctors, nurses, social workers, and health educators, but are available to anyone. Topics relevant to the CSHCN Services Program include Introduction to Medical Home, Case Management Services in Texas, Developmental Screening, and Cultural Competence.
Go to Texas Health Steps to view and register for the courses. Once you complete the courses you will receive free CEU’s right away — no waiting for certificates in the mail! Just print your certificate after successfully completing any course.
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The CSHCN Services Program Inquiry Line is 1-800-252-8023.
Children With Special Health Care Needs Services Program
Specialty Health Care Services, MC 1938
P.O. Box 149347
Austin, TX 78714-9347
1-800-252-8023 -- Toll Free
512/458-7355 -- Local
512/458-7417 -- Fax
Send comments or report broken links by e-mail to CSHCN Services Program