Contact Us

Call DSHS Information and Referral at: (512) 776-7111 or 1-888-963-7111 (or view phone list to contact a specific program)
Telecommunications Device for the Deaf (TDD) Relay Texas: 1-800-735-2989

Filing Inquiries or Complaints:
by Mail: Patrice Kennemer, Customer Service Coordinator, PO Box 149347, MC-1913, Austin, Texas 78714-9347
by Phone: (512) 776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
by E-mail:  Customer Service 
For more information about the customer service information and complaints process see  Compact with Texans.

For complaints or inquiries regarding health care facilities, professions and food establishments:
Please contact the program within the Division for Regulatory Services:
Division for Regulatory Services Sitemap

Consumer Rights for Mental Health Services:
(800) 252-8154 – 8 a.m.-5 p.m., Monday-Friday
(800) 735-2988 – Relay Texas, Voice 
(800) 735-2989 – Relay Texas, TTY 
For more information, visit the  Consumer Rights for Mental Health Services web page.

Mail (United States Postal Service)
Texas Department of State Health Services, PO Box 149347, Austin, Texas 78714-9347

Overnight Mailings (Federal Express, UPS, DHL, LSO)
Texas Department of State Health Services, 1100 West 49th Street, Austin, Texas 78756-3199

Physical Addresses: Directions/Addresses/Maps

Regional Offices: Addresses/Maps

Director of Media Relations: (512) 776-7119

For Inquiries or Complaints about the DSHS Web Site:
Please contact the DSHS Webmaster by email at:  Webmaster

Organizational Overview
Administrative Contacts
Agency Contacts by Topic

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Last updated April 25, 2017