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DSHS Establishes Toll-Free Number to Locate Medical Special Needs Evacuees

News Release
September 12, 2008

The Texas Department of State Health Services (DSHS) has established a toll-free number that people can call to locate those with special medical needs who were evacuated because of Hurricane Ike.

People may call (888) 777-5320 beginning at noon, Saturday (Sept. 13). Phones will be answered from 7 a.m. to 7 p.m. daily, and callers may leave a message at other times. Callers need to provide information such as the name, address, date of birth, gender, last know location and specific medical special need of the evacuee.

Callers will be notified once the evacuee is located but will not be given the specific location or health information of the evacuee. The evacuee will be given the contact information of the caller.


(News Media: For more information, contact Emily Palmer, DSHS Assistant Press Officer, 512-532-4969 or 512-458-7400.)


The DSHS toll-free service is no longer available.
People trying to locate special medical needs evacuees may contact
the American Red Cross toll-free at: 866-898-5723.
Last updated November 22, 2010