The Records Management Office assists DSHS staff by establishing standard operating procedures for the efficient, cost-effective management of Texas Department of State Health Services records in compliance with federal and state records management laws. These procedures apply to all state records, in whatever medium, created or maintained in the normal course of business of the DSHS throughout their entire life cycle until final disposition or destruction.
Texas Health and Human Services Commission
DSHS Records Management Office
Operations and Support Services
Mail Code 3100, P.O. Box 13247
Austin, TX 78711-3247
Office at: 4900 North Lamar Blvd., Brown-Heatly Bldg.
Austin, TX 78751
Office (512) 462-6306
Fax (512) 424-6590
E-mail Records Management
Please note that the Records Management Office deals primarily with internal DSHS administrative records, not the medical or health records of individual patients.
For questions regarding immunization records, please call the ImmTrac Program: (800) 252-9152
For questions regarding birth and death records, please call the Vital Statistics Unit at 512-776-7111
If you are looking for medical records from a doctor's office or medical practice that has closed, please call the Texas Medical Board: (800) 248-4062
Texas State Library and Archives Commission
Requests for Public Information (open records requests)