• Vision: A Healthy Texas

    Mission: To improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions.
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Directions to Specific Offices at DSHS Central Complex

If you arrive by bus and need additional assistance, please visit the information desk located at the main entrance (middle building located on the circular drive, 49th Street side of the complex). If you need assistance, please call us at 512-776-7111 for additional directions.

Skip to:  Birth & Death Certificates  |  Council Conference Room
Health and Human Services Job Center
  |  Laboratory Specimen Receiving  |  Lecture Hall
Library & Information Services
  |  Procurement and Contract Services  |  Warehouse


Birth and Death Certificates
Carroll Vital Records Building
512-776-3184

  • Start from the General Directions
  • Continue on Grover Street until you reach 49th Street.
  • Turn left onto 49th Street.
  • Turn left into Entrance 1 (2nd driveway) off of 49th Street.
  • Park in any of the spaces labeled “Visitor Parking.”
  • Birth and death certificates are obtained from Vital Statistics, located in the white, one-story building at the end of the parking lot.

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Procurement and Contracting Services (PCS)
Tower Building, Room 502
512-776-7744

  • Start from the General Directions
  • Turn left into Entrance 2 (5th driveway) off of Grover Street.
  • Park in any of the spaces labeled “Visitor Parking” or continue to the parking structure and park on one of the top floors.
  • PCS is on the 5th floor of the Tower Building. Visitors sign in at the security desk at the lobby entrance of the Main building. Ask for directions to the Tower Building elevators when you sign in.

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Health and Human Services Job Center

All job openings are posted online at the HHSC Jobs Portal

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Laboratory Specimen Receiving
(512) 776-7598 
8:00 a.m. - 5:00 p.m.
Monday - Friday

  • Start from the General Directions
  • We are located at 1100 West 49th Street, Austin, Texas 78756.
  • Signs directing you to laboratory specimen receiving are located at the entrances to the parking area from Grover Street, North Loop, and Sunshine Drive. 
  • Laboratory Specimen Receiving is located in a seven-story beige brick building. The specimen receiving department is on the north side of building. The entrance is at the far dock designated as “Laboratory Specimen Receiving.” 
  • After hours receipt of samples is temporarily unavailable. All packages transported through a courier (FedEx, UPS, Lone Star Overnight) will be accepted during regular business hours. Specimens submitted to Greyhound Bus Station-Austin will be picked up by laboratory staff as usual. Hand-delivered samples will be accepted only during regular business hours Monday - Friday (8:00 a.m. - 5:00 p.m.) until further notice. If you have questions concerning this issue, please call (512) 776-7598.
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Lecture Hall
Main (G) Building/Lobby Entrance K-100
512-776-7111

  • Start from the General Directions
  • Continue on Grover Street until you reach 49th Street.
  • Turn left onto 49th Street.
  • Turn left into Entrance 1 (2nd driveway) off of 49th Street into the circular drive.
  • Park in any of the spaces labeled “Visitor Parking.”
  • Enter through the double-glass doors of the lobby entrance near the circular drive.
  • The Lecture Hall (K-100) is inside the double-glass doors on the right. Visitors sign in at the security desk at the lobby entrance of the Main building.

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LibraryInformation Services
Moreton Building, Room 652
7:30 a.m. to 5:00 p.m.  
Audio-Visual Library 512-776-7260
Funding Information Center 512-776-7684
Medical and Research Library 512-776-7559 

  • Start from the General Directions
  • Continue on Grover Street until you reach 49th Street.
  • Turn left onto 49th Street.
  • Turn left into Entrance 1 (2nd driveway) off of 49th Street.
  • Park in any of the spaces labeled “Visitor Parking.”
  • Enter through the double-glass doors of the lobby entrance near the circular drive. Visitors sign in at the security desk at the lobby entrance of the Main building.
  • Please request a visitor badge and ask the security guard to call one of the above phone numbers to have a Library staff member can greet you and take you to the Library. 

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Warehouse Facility
Receiving Hours: 8:00 a.m. to 11:45 a.m. and 1:00 p.m. to 3:00 p.m.
Personnel Service: 7:30 a.m. to 5:00 p.m. M-F
Shipping and Mailing Address: 1100 W. 49th Street/Austin 78756
Physical Address for deliveries: 1111 West North Loop/Austin 78756
512-776-7761

 

Loading docks for: Department of State Health Services (DSHS), Texas Youth Commission (TYC), Department of Assistive and Rehabilitative Services (DARS)

  • Start from the General Directions
  • Turn left into Entrance 5 (1st driveway) off of Grover Street.
  • The Warehouse for several state agencies, including DSHS, is about 200 feet ahead on your left. For truck deliveries, please use the loading docks marked “DSHS.”
  • To talk with the appropriate delivery contact person, walk through the blue, northeast door near the DSHS loading dock.
  • (Prior to delivery of materials, please call 512-458-7761.)

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Last updated February 22, 2017