COVID-19 Office Closures and Service Changes

en español COVID-19 | Coronavirus Disease 2019

Holiday Closures

Some DSHS offices may be closed on the following days:
Monday, May 25, 2020
Monday, September 7, 2020
Wednesday, November 11, 2020

Due to public health concerns related to Coronavirus Disease 2019 (COVID‑19), the Texas Department of State Health Services (DSHS) is closing some offices to the public for the foreseeable future. Be sure to read our prevention tips and what to do if you are sick. Detailed closure information for specific DSHS services can be found below:


Ordering Birth and Death Records

See below for changes to ordering birth and death records from Vital Statistics.

In Person

March 17, 2020 – the Austin Lobby is closed until further notice. We apologize for any inconvenience.

Online

The fastest way to get a birth or death certificate, or a marriage or divorce verification is online.

By Mail

To submit orders by mail, please see Requirements for Requesting/Changing Vital Records.


Advisory Committees

All DSHS advisory committee meetings are canceled or postponed until May 15.
Advisory Committees

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Antibiotic Stewardship Program

Given the current guidance for social distancing and the potential for a COVID‑19 infection, The Antibiotic Stewardship Program has temporarily suspended all travel-related projects including planning, coordinating and hosting the antibiotic stewardship (AS) policy writing workshops, administering surveys to long-term care facilities and the Antibiotic Stewardship Regional Advisory Committees.
Antibiotic Stewardship Program

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Grand Rounds

Due to COVID‑19, the Spring 2020 DSHS Grand Rounds semester has been canceled. We hope to provide updates soon on rescheduling the presentations, possibly this summer. Stay safe and email grandrounds@dshs.texas.gov with questions or concerns.

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Healthcare Associated Infections (HAI) Program

Given the current guidance for social distancing and the potential for a COVID‑19 infection, the Healthcare Associated Infections (HAI) program has temporarily suspended on-site Infection Control And Response (ICAR) visits to healthcare facilities including any voluntary requests for visits. The program is currently exploring the possibility of a virtual consultation which may include tele-ICARs.
Healthcare Associated Infections

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Immunizations

Conscientious Exemption Requests

DSHS staff continue to process conscientious exemption requests. Exemption requests are processed in the order they are received. Please be advised, it may take slightly longer than the standard 7-10 business days for an affidavit to arrive in the mail due to COVID-19.
Immunization Schedules

Immunization Publications, Forms, & Literature

Due to the effects of COVID‑19, there will be processing and delivery delays on all Immunization-related orders (publications, forms, clinic materials, etc.).
Immunization Literature & Forms

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Infectious Disease Reporting Hotline

1-800-705-8868 and 512-776-7676 may be slow due to call forwarding now that staff are teleworking.
Infectious Disease Prevention

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Library and Information Services

Due to the COVID‑19 pandemic, the DSHS Library & Information Services program is temporarily closed to visitors. Library staff may be reached during regular business hours, 7:30 a.m.—5 p.m. Monday—Friday, by email at library@dshs.texas.gov. For a listing of all online resources available through the library, please download the Library Services handout.
Medical and Research Library

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Texas Early Hearing Detection and Intervention (TEHDI)

The Texas Early Hearing Detection and Intervention (TEHDI) team is operating under telework conditions. As such, responses to calls and voicemail will be limited. For quick response please contact tehdi@dshs.texas.gov.

TEHDI recommends hearing screening programs continue to provide services in accordance with the law and best practices. The program is actively monitoring the impact of COVID-19 on newborn hearing screening and realizes that some programs will receive local or operational guidance that would require altered protocols. Should this occur, please notify the TEHDI program at tehdi@dshs.texas.gov and follow recommended documentation guidelines to ensure those infants whose care path has been affected by the COVID response get needed services when conditions allow.
TEHDI COVID-19 FAQs

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Tuberculosis and Hansen’s Disease Branch

The Branch has suspended all travel scheduled to occur in FY 2020. This includes scheduled on-site tuberculosis (TB) program reviews, travel to participate in meetings scheduled by the CDC and the National TB Conference. Additionally, quarterly TB Staff Orientations held in Austin, TX and designed for regional and local TB programs have been suspended. The first Texas TB Conference scheduled June 23-26 is also suspended and is likely to occur in 2021. Local and regional TB programs received guidance to suspend targeted testing and focus on core TB activities such as identifying and treating individuals with TB disease, identifying and evaluating persons exposed to a known case of TB and entering those outcomes in the TB data system.
Tuberculosis Program Hansen's Disease Program

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Immunization Program Yellow Fever Stamps

Yellow Fever stamps and activities are stopped for the time being.
Yellow Fever Information

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Last updated May 19, 2020