On this page: Program-Specific Training and Free Continuing Education Units

Program-Specific Training

CSHCN Services Program Basics

CSHCN Services Program Basics

CSHCN Services Program Basics is training for providers in the Children with Special Health Care Needs (CSHCN) Services Program.

Topics include:

  • Clients and benefits
  • Provider enrollment and responsibilities
  • Authorizations and prior authorizations
  • How to file claims and appeals
  • The administrative review and fair hearing processes

To access this free training, go to TMHP's Computer-Based Training (CBT) webpage, then scroll down and select “CSHCN Services Program Basics.”

To share this information with your colleagues, click CSHCN Services Program Basics (109 KB, PDF) and print the flier.

The Texas Medicaid & Healthcare Partnership (TMHP), the entity that processes provider enrollment and claims for the CSHCN Services Program, is offering this computer-based training. You can access all of TMHP's online training, including CSHCN Services Program Basics, by visiting TMHP's Computer-Based Training (CBT) webpage.

posted 10/13/2010

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Free Continuing Education Units

Texas Health Steps

The Children with Special Health Care Needs (CSHCN) Services Program encourages providers to take advantage of the FREE, online, accredited continuing education courses offered through the Texas Health Steps (Medicaid for Children) program. Courses are accredited for doctors, nurses, social workers, and health educators, but are available to anyone. Topics relevant to the CSHCN Services Program include Introduction to Medical Home, Case Management Services in Texas, Developmental Screening, and Cultural Competence.

Go to Texas Health Steps to view and register for the courses. Once you complete the courses you will receive free CEU’s right away — no waiting for certificates in the mail! Just print your certificate after successfully completing any course.

updated 10/13/2010

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The CSHCN Services Program Inquiry Line is 1-800-252-8023.

Children With Special Health Care Needs Services Program 
Specialty Health Care Services, MC 1938
P.O. Box 149347
Austin, TX 78714-9347

1-800-252-8023 -- Toll Free
512/458-7355 -- Local
512/458-7417 -- Fax

Send comments or report broken links by e-mail to CSHCN Services Program

Last updated February 17, 2017