• DSHS HIV/STD Program

    Post Office Box 149347, MC 1873
    Austin, Texas 78714

    Phone: (512) 533-3000

    E-mail the HIV/STD Program

    E-mail data requests to HIV/STD Program - This email can be used to request data and statistics on HIV, TB, and STDs in Texas. It cannot be used to get treatment or infection history for individuals, or to request information on programs and services. Please do not include any personal, identifying health information in your email such as HIV status, Date of Birth, Social Security Number, etc.

    For treatment/testing history, please contact your local Health Department.

    For information on HIV testing and services available to Persons Living with HIV and AIDS, please contact your local HIV services organization.

Food Bank-Home Delivered Meals Frequently Asked Questions

FAQ
Area Comment Answer
Food Safety Home prepared food items that may be obtained from other sources should not be distributed. Can you please provide clarification on what this means? Since the agency doesn’t know how home prepared food was prepared and whether or all sanitary precautions were adhered to, the agency should not accept and distribute. All food items distributed must have nutritional label.
Documentation in the Client’s Primary Record Because our pantry operates on the client choice model, I have some concerns about some of the documentation requirements. Our clients are eligible to “shop” weekly and make their own selections from the available food. We supply clients with a “shop list” to guide them through the food categories, but they make their own selections. We don’t keep a record of which specific food an individual client receives, and I don’t see any practical way to do so. We serve this large volume of clients with a very small staff and rely heavily on volunteers just to get client eligibility verified and food made available. Do you foresee that we will be able to meet documentation requirements with this structure? Specific foods are not required documentation. To comply with this documentation requirement, only the date the client accessed food is required and can be documented in the client’s primary record (either ARIES or other tracking source).


Last updated December 22, 2015