Contact Us

Businessman Shaking HandsThe Department of State Health Services (DSHS) is here to assist Texans who need services or help. Headquartered in Austin, DSHS also has offices across the State. Find a Regional Office near you.

Note: If you are deaf, hard of hearing, or speech impaired you can call any DSHS office by using the relay service of your choice. The State of Texas offers  Relay Texas which you can use by dialing 7-1-1 or 1-800-735-2989.

Can't find what you're looking for? Use the  Health Services Directory or use the search feature at the top of this page. You can also find phone numbers for specific programs and Administrative Contacts.

About DSHS | Contact Press Office

Vital Statistics

For inquiries about birth, death, marriage and divorce records, or for information about related services, contact Texas Vital Statistics:

  • phone 1-888-963-7111 
  • Monday - Friday: 8 am - 4 pm 

For the status of your request, email

For general questions and inquiries, email

Contact Information

Mailing Address

Texas Department of State Health Services
PO Box 149347
Austin, Texas 78714-9347

Phone Numbers

Physical Address

Texas Department of State Health Services
1100 West 49th Street
Austin, Texas 78756-3199

Use this address for Austin Headquarter visitors, or delivery services (Federal Express, UPS, DHL, LSO.)

Consumer Protection

For complaints or inquiries about health care facilities, professions and food establishments, please contact the appropriate program within Consumer Protection.

General Inquiries or Complaints

For other inquiries or complaints, you can contact DSHS Customer Service:

  • email
  • phone 512-776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
  • mail:
    Department of State Health Services
    attn: Customer Service Coordinator
    PO Box 149347, MC-1913
    Austin, Texas 78714-9347

For more information about the customer service information and complaints process see Compact with Texans.

Press Office

For inquiries from the media, please contact the Director of Media Relations.

Report Website Problems

If you find pages or links that are not working on this site or can’t find what you’re looking for, please send an email to Please make sure to include the link of the page that you are having trouble with or detailed information about what you are trying to find.

More Information
Last updated October 15, 2018