THISIS System Status

THISIS Update – Backlogged Labs Import (4/23/2021): The importing of backlogged labs from 2020 and 2021 will start this weekend. Please export your workflows today for tracking purposes. Additional guidance and communication will be forthcoming. Contact your consultant with any questions. 


THISIS Update - April 9, 2021 (4/13/2021): THISIS was successfully updated to Build 4.0.0.0. This build addresses several issues and brings enhancements to the THISIS user experience. The fixes/enhancements include:

Congenital Syphilis Case Classification: Infants born to persons diagnosed with 740 will now classify correctly in the Infant’s event when the mother received adequate treatment.

Co-Infection Events - Users are now able to:

  • Select the Jurisdiction in the Case Assignment/Field record QP.
  • Print partners, suspects or associates previously linked to co-infection events when a new iteration is created for the person. 

Additional issues addressed and resolved in this build:

Program Issue Description
HIV eHARS HIV Roster Import Processor not working as expected
TB Quantitative Results for IGRA values are corrupting the lab
STD Unable to update party info when DOB is missing
HIV AIDS Assignment not working correctly
HIV Unable to schedule HIV Site Progress Report Aggregate Processor
HIV Create Roster Import for HIV-900 Cluster Tracking QP
STD Unable to open events linked from deduplication workflows
HIV Updates to "Cluster_Tracking" DNT
ALL Updates to congregate settings (reference codes)
ALL Enhancement: Add OBX 2 (Value type) to all lab templates

THISIS Maintenance - Notice of April 9 System Outage (4/8/2021): THISIS will go offline on Friday, April 9, 2021 at 6:00 pm CDT while Build 4.0.0 is moved into production. The system is expected to be offline for approximately 3 hours. Users will not be able to log on to THISIS during this outage. 


THISIS Maintenance (3/12/2021): THISIS will be down this weekend. Do not attempt to log in during the maintenance window from 5:00 pm Friday, March 12 to 7:00 am Monday, March 15. 


THISIS Update – IE Users Should Switch to Edge Chromium (2/25/2021): Users who are accessing THISIS with Internet Explorer (IE) must switch to Microsoft Edge Chromium as soon as possible. Microsoft will soon end support for the Internet Explorer 11 browser and the earlier version of the Microsoft Edge browser. DSHS testers have not encountered any performance issues with THISIS while using the Edge Chromium browser. If you do encounter issues, please report them to the THISIS Help Desk. 


THISIS Maintenance - Notice of January 22 System Outage (1/20/2021): THISIS will go offline on Friday, January 22, 2021 at 6:00 pm CST for system maintenance. The system is expected to be offline for approximately 15 hours. Users will not be able to log on to THISIS during this outage. 


THISIS Maintenance - Notice of November 30 System Outage (11/30/2020): THISIS will go offline today, November 30, 2020 at 5:00 pm CST for emergency system maintenance. THISIS is scheduled to come back online after approximately one hour. Users will not be able to log on to THISIS during this outage. 


THISIS Update – Lab Imports (11/18/2020): The process to import backlogged labs, including those labs accumulated during eHARS conversion to THISIS, into THISIS has been started. We will have more information about when that process will be complete in the coming days. But for now expect to see labs begin to accumulate in the appropriate workflows starting today. 


THISIS Update – Notice of November 18 System Outage (11/16/2020): DSHS will be deploying THISIS Build 3.0.5.6 into production on Wednesday, November 18 at 6:00 pm CST. This deployment contains numerous system improvements. THISIS production will be down during the deployment. We expect to bring production back up on Wednesday, November 18 at 9:00 pm CST. 


THISIS Update – THISIS Release 3.0.5.4 Go Live (10/27/2020): THISIS Release 3.0.5.4 is now live. The read-only version has been taken down and all users will be given normal access to the new release effective immediately. If you are currently in the system, you can log out and log back in to get full access to THISIS.

Users may experience some performance issues in the new version when opening and editing question packages, but a fix will be included in the next release 3.0.5.5. Users should report any additional performance issues to the THISIS Help Desk.

Before we can reinitiate lab imports, the new lab extract needs to be completed. We estimate this extract will be completed late next week. 


THISIS Update – Notice of Extended System Outage from October 23 to October 26, 2020 (10/21/2020): The THISIS data conversion is expected to complete on Friday, October 23 and the smoke testing validation activities to ensure everything converted as expected will take a few days. This system will continue to be down over the weekend and the read-only version will continue to be available. A notice will be sent when the data conversion has completed, and the validation activities have started. Another notice will be sent out late Sunday or early Monday when the system is available for usage. 


THISIS Update – Notice of Oct. 9-23 System Outage (10/2/2020):  THISIS will be going offline at 5:00 pm on Friday, October 9 for the deployment of a new release and the execution of the eHARS data conversion. The key deliverables in this new release will be the eHARS data conversion and the eHARS Bi-directional (Import and Export) interface. The estimated date for THISIS to come back online is Friday, October 23. A read-only version of THISIS application will be available during this outage, starting on Monday, October 12, 2020. 


THISIS Update – Notice of September 17 System Outage (9/17/2020):  THISIS will go offline for system maintenance at 5:00 pm CDT today, September 17, 2020. We estimate this will take approximately 1–2 hours to complete. 


THISIS Update – Update on 9/15 System Outage (9/17/2020):  THISIS is back online as of 9:00 am today. 


THISIS Update – Update on 9/15 System Outage (9/16/2020):  System maintenance is taking longer than the 10 hours initially projected. As a result, THISIS will not come back online before close of business today, September 16, 2020. We do expect the system to come online late tonight. Further updates will be provided if necessary. 


THISIS Update – Notice of September 15 System Outage (9/15/2020):  THISIS will go offline for system maintenance at 6:00 pm CDT today, September 15, 2020. The outage is expected to last 10 hours. This system will be brought up before the start of normal business hours tomorrow. 


ELR Alert: Lab Import Update (9/1/2020):  CSV to HL7 lab imports have completed. We will begin importing the labs that have been on hold since Austin 14, 2020, while the CSV to HL7 processing and import was taking place. We expect this import to complete in 3-4 days. Please be aware that these are new labs and may require your immediate attention. 


THISIS Update – Lab Import Update (8/26/20):  CSV to HL7 lab imports have resumed, and will be imported incrementally over the next two weeks. You will notice an increase in workflow volumes and duplicate parties. 


THISIS Update – Status Update (8/14/20):  The planned THISIS outage for data conversion previously scheduled for Friday, August 14, 2020 will not be taking place today. More information about the rescheduled outage dates will be forthcoming early next week.


THISIS Update – Lab Import Update (8/12/2020):  Due to issues identified in testing, DSHS is pausing CSV lab imports into THISIS. We will restart the import process when the identified issues are mitigated.


THISIS Update – Notice of July 24 System Outage (7/24/2020):  THISIS will go offline on Friday, July 24, 2020 at 7:00 pm CDT.  Please exit THISIS by 7:00 pm. THISIS will be going down for approximately 60 minutes for maintenance. Users will not be able to log on to THISIS during this outage.


THISIS Update – Notice of July 23 System Outage (7/23/2020):  THISIS will go offline on Thursday, July 23, 2020 at 7:30 pm CST.  Please exit THISIS by 7:30 pm. THISIS will be going down for approximately 60 minutes for maintenance. Users will not be able to log on to THISIS during this outage.


THISIS Update – Notice of May 21 System Outage (5/20/2020):  THISIS will go offline on Thursday, May 21, 2020 at 3:00 pm CST to refresh the TEST and PRG1 environments in preparation for the deployment of a new build. THISIS is scheduled to come back online after approximately six hours. Users will not be able to log on to THISIS during this outage.


THISIS Update – Notice of May 15 System Outage (5/13/2020):  THISIS will go offline on Friday, May 15, 2020 at 6:00 pm CST to backup production and deploy updates. THISIS is scheduled to come back online on Saturday, May 16 at 5:00 pm. Users will not be able to log on to THISIS during this outage.  


THISIS Update – Notice of May 8 System Outage (5/8/2020):  THISIS will go offline on Friday, May 8, 2020 at 3:00 pm CST to backup production and deploy updates. THISIS is scheduled to come back online after approximately 24 hours. Users will not be able to log on to THISIS during this outage.  


THISIS Update – Notice of March 6 System Outage (3/6/2020):  THISIS will go offline on Friday, March 6, 2020 at 6:00 pm CST to backup production and deploy a new build. THISIS is scheduled to come back online after approximately 18 hours. Users will not be able to log on to THISIS during this outage. 


THISIS Update – Notice of February 28 System Outage (2/28/2020):  THISIS will go offline on Friday, February 28, 2020 at 6:00 pm CST to promote a processing module to update STD cases to allow them to be reported to CDC. THISIS is scheduled to come back online after approximately 9 hours. Users will not be able to log on to THISIS during this outage. 


THISIS Update – Notice of February 27 System Outage (2/27/2020):  THISIS will go offline on Thursday, February 27, 2020 at 6:00 pm CST to implement indexes on the THISIS production database. THISIS is scheduled to come back online after approximately 1-2 hours. Users will not be able to log on to THISIS during this outage. 


THISIS Update – Notice of February 7 System Outage (2/7/2020):  THISIS will go offline on Friday, February 7, 2020 at 7:00 pm CST for updating to a new build. THISIS is scheduled to come back online approximately 16 hours later. Users will not be able to log on to THISIS during this outage. 


For more information on the transition of these databases, view the following resources: 

THISIS Release 2 - Roll Out Minutes (Word : 27 kB)

 


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Last updated April 23, 2021