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TxEVER Kickoff Announcement

The Texas Department of State Health Services—Vital Statistics Section (DSHS—VSS) proudly announces the kickoff campaign for the Texas Electronic Vital Events Registrar (TxEVER) system.  TxEVER is scheduled to go live on January 1, 2019, to support all vital events operations.

Communication is essential to the success of TxEVER, and DSHS—VSS is committed to keeping our stakeholders well-informed.  Your support in welcoming the new system is appreciated.

Please continue to visit our website for the latest updates.  If you have any questions, please email Field Services at TxEVER@dshs.texas.gov, or call us at 512-776-3010. Thank you for your confidence and support in this endeavor, and stay tuned for more details!

 TxEVER Provider ReadinessMinimum System Requirements FAQ 
User Resources and GuidesSuper Users


TxEVER Provider Readiness

The Texas Electronic Vital Events Registrar (TxEVER) will replace the current Texas Electronic Registrar system.   The Texas Department of State Health Services—Vital Statistics Section (DSHS—VSS) will hold a series of trainings on TxEVER to ensure all stakeholders possess familiarity with this new system.

Your participation impacts your community in decreasing fraudulent use of vital records, informs your peers about birth and death registration and strengthen community collaboration. Your knowledge and efforts will help shape vital registration and data quality in Texas. 

Trainings will be held both via webinars and through the TxEVER Roadshow, which are in-person trainings coming to a location near you.

The TxEVER Road Show

Webinars


The TxEVER Road Show

DSHS—VSS will offer provider readiness training through the TxEVER Road Show.  These trainings will provide in-depth knowledge of TxEVER as well as the elements of support and assistance to specific stakeholder areas of expertise.

The TxEVER Road Show occurs during the following dates and locations.  We look forward to seeing you there.

Facility 

Location

Training Date and Time

Target Audience

RSVP 

Memorial Hermann Hospital

1635 N Loop W


Houston, TX 77008

October 8, 2018

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Hospitals-How To Training/Birth/AOP/Death, Super User Training

RSVP

City of Houston

8000 N. Stadium Dr.


Houston, TX 77054

October 9, 2018

1:00 pm -4:00 pm 

Local Registrars 

RSVP

Commonwealth of Funeral Services

415 Barren Springs Dr.


Houston, TX 77090

October 9, 2018

1:00 pm-5:00 pm

Funeral Directors, Justices of the Peace/Medical Examiners 

RSVP

Harris County Clerk

201 Caroline St.


Houston, TX 77002

October 10, 2018

9:00 am-12:00 pm 

Local Registrars 

RSVP

Greater Houston Midwives Alliance 

Alice McKean Young Library
5107 Griggs Rd.


Houston, TX 77021

October 11, 2018

1:00 pm-2:00 pm

Birth Registrars--Midwives

RSVP

Parkland Hospital

5200 Harry Hines Blvd.

Dallas, TX 75235

RJ Anderson Clinic: 03-797

October 15, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm 

Hospitals

RSVP

Presbyterian Hospital of Plano

6300 W Parker Rd.
Plano, TX 75093

October 15, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Hospitals

RSVP

Tarrant County Clerk (Resource Connection, Tarrant County Sheriff's Training Academy)

1500 Circle Dr #200
Fort Worth, TX 76119

October 15, 2018

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Session 1: Hospitals, Local Registrars

Session 2: Funeral Homes, Justices of the Peace/Medical Examiners

RSVP

North Austin Medical Center (Classroom C)

12221 N Mopac Expy.


Austin, TX 78758

October 16, 2018 

12:00 pm-5:00 pm

Hospitals

RSVP

Tarrant County Clerk (Resource Connection, Tarrant County Sheriff's Training Academy)

1500 Circle Dr #200


Fort Worth, TX 76119

October 16, 2018

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Session 1: Hospitals, Local Registrars

Session 2: Funeral Homes, Justices of the Peace/Medical Examiners

RSVP

North Austin Medical Center (Classroom C)

12221 N Mopac Expy.


Austin, TX 78758

October 17, 2018

8:00 am-12:00 pm

Hospitals

RSVP

Parkland Hospital

5200 Harry Hines Blvd.
Dallas, TX 75235

RJ Anderson Clinic: 05-884

October 17, 2018 

8:00 am-12:00 pm

Hospitals

RSVP

Rockwall Commissioner Court

1111 E. Yellowjacket 
Suite 100 


Rockwall, TX 75087

October 17, 2018

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Funeral Homes, Justices of the Peace/Medical Examiners, Local Registrars

RSVP

City of Dallas

J. Erik Jonsson Central Library (1st floor)
1515 Young St.


Dallas, TX 75201

October 18, 2018 

Session 1 10:00 am-1:30 pm
Session 2 4:00 pm-7:30 pm

Local Registrars 

RSVP

Rockwall Commissioner Court

1111 E Yellowjacket 
Suite 100 


Rockwall, TX 75087

October 19, 2018

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Funeral Homes, Justices of the Peace/Medical Examiners, Local Registrars 

RSVP

City of Austin 

2800 Spirit of Texas Dr.


Austin, TX 78719

October 22, 2018

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Local Registrars 

RSVP

Corpus Christi Public Library (Garcia Branch)

Dr. Clotilde Garcia Public Library
5930 Brockhampton


Corpus Christi, TX  78414

October 22, 2018 

12:00 pm-5:00 pm

Hospitals, Local Registrars

RSVP

Austin State Hospital--West Auditorium (Building 582)

4111 N. Lamar Blvd.


Austin, TX 78751-4296

October 23, 2018 

8:00 am-12:00 pm

Funeral Homes

RSVP

City of Austin

2800 Spirit of Texas Dr.


Austin, TX 78719

October 23, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Local Registrars 

RSVP

Corpus Christi Public Library (Garcia Branch)

Dr. Clotilde Garcia Public Library
5930 Brockhampton


Corpus Christi, TX  78414

October 23, 2018 

12:00 pm-4:30 pm

Funeral Directors, Hospitals, Physicians, Justices of the Peace/Medical Examiners

RSVP

Methodist Hospital

7700 Floyd Curl Drive, Main Entrance


San Antonio, TX 78229

October 23, 2018

7:30 am-5:00 pm

Hospitals

RSVP

Austin State Hospital - West Auditorium

4111 N. Lamar Blvd.


Austin, TX 78751-4296

October 24, 2018 

8:00 am-12:00 pm

Physicians, Justices of the Peace/Medical Examiners

RSVP

City of McAllen

McAllen Convention Center
700 Convention Center Blvd.
McAllen , Texas 78501


Meeting Room 103

October 24, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Hospitals, Local Registrars

RSVP

City of San Antonio

Municipal Archives and Records
719 S. Santa Rosa


San Antonio, TX 78204

October 24, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Funeral Directors, Justices of the Peace/Medical Examiners, Local Registrars, Physicians

RSVP

Austin State Hospital - West Auditorium

4111 N. Lamar Blvd.


Austin, TX 78751-4296

October 25, 2018 

8:00 am-12:00 pm

Hospitals

RSVP

City of McAllen

McAllen Convention Center
700 Convention Center Blvd.
McAllen , Texas 78501


Meeting Room 103

October 25, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Funeral Directors, Justices of the Peace/Medical Examiners, Hospitals, Physicians

RSVP

City of San Antonio 

Municipal Archives and Records
719 S. Santa Rosa


San Antonio, TX 78204

October 25, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Funeral Directors, Justices of the Peace/Medical Examiners, Local Registrars, Physicians

RSVP

El Paso County Clerk

El Paso County Clerk’s Conference Room
500 E San Antonio Ave.


El Paso, TX 79901

November 5, 2018

8:00 am-3:00 pm

Local Registrars

RSVP

El Paso County Clerk 

El Paso Commissioner’s Court Room
500 E San Antonio Ave.


El Paso, TX 79901

November 6, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Hospitals

RSVP

El Paso County Clerk 

El Paso Commissioner’s Court Room
500 E San Antonio Ave.


El Paso, TX 79901

November 7, 2018 

Session 1 8:00 am-12:00 pm
Session 2 1:00 pm-5:00 pm

Funeral Directors, Justices of the Peace/Medical Examiners, Physicians

RSVP


Webinars

DSHS—VSS will conduct webinars on the TxEVER system.  These trainings will provide in-depth knowledge of TxEVER as well as the elements of support and assistance to specific stakeholder areas of expertise.

The webinars will be conducted via CenturyLink GlobalMeet and are scheduled with the focus on a specific audience.  You can find information for logging in to the webinars by following the steps below.

You may have the meeting contact you by logging on here.

You also may log in by dialing one of the access numbers below.

Web Meeting: https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/ChrisGuerrero 

Primary Access Number: 1-720-279-0026 
Guest Passcode: 630499 

Additional Access:   
USA 1-720-279-0026
USA, Dallas 1-877-820-7831

You can find information on attending the webinars here.

Training

Date and Time

Audience

TxEVER Training--Death Registration for Medical Certifiers

October 11, 2018

9:00 am-10:30 am

Justices of the Peace/Medical Examiners

TxEVER Training for Birth Registrars

October 11, 2018

1:00 pm-2:30 pm

Hospitals-How To Training/Birth/AOP

TxEVER Training for Birth Registrars

October 15, 2018

12:00 pm-1:00 pm 

Texas Hospitals Association 

TxEVER Training for Birth Registrars

October 16, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Hospitals/Birth Registrars

TxEVER Training-Death Registration for Funeral Homes

October 17, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Funeral Homes 

TxEVER Training for All Stakeholders

October 23, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Funeral Homes, Hospitals, Justices of the Peace/Medical Examiners, Local Registrars, Physicians

TxEVER Training for Birth Registration

October 24, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Hospitals

TxEVER Training for Birth Registrars

October 25, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm

Hospitals (Regions 2 and 3) 

TxEVER Training for Birth Registrars

October 25, 2018

1:00 pm-2:30 pm

Hospitals (Regions 1, 9, and 10)

TxEVER Training for Birth Registrars

October 25, 2018

3:00 pm-4:30 pm

Hospitals (Regions 4, 5N, and 7)

TxEVER Training for Birth Registrars

October 29, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm

Hospitals (Regions 8 and 11)

TxEVER Training for Birth Registrars 

October 30, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm

Hospitals (Regions 5S and 6)

TxEVER Training for Birth Registrars

November 5, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm

Hospitals

TxEVER Training for Death Registrars for Funeral Homes

November 5, 2018

Session 1 1:00 pm-2:30 pm
Session 2 3:00 pm-5:00 pm

Funeral Homes

TxEVER Training for Death Registration for Medical Examiners 

November 6, 2018 

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Justices of the Peace/Medical Examiners, Physicians

TxEVER Training for All Stakeholders 

November 7, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm

Social Security Administration

TxEVER Training for All Stakeholders

November 7, 2018

1:00 pm-2:30 pm

Department of Family and Protective Services

TxEVER Training for Birth Registrars

November 7, 2018

3:00 pm-5:00 pm

Office of the Attorney General

TxEVER Training for Death Registration

November 7, 2018

6:00 pm-7:30 pm

Hospice Facilities/Nursing Homes, Physicians

TxEVER Training for Birth Registration

November 8, 2018

1:00 pm-2:30 PM

Birth Registrars--Midwives

TxEVER Training for Birth Registrars 

November 13, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm

Hospitals 

TxEVER Training for Death Registrars--Funeral Homes

November 13, 2018

Session 1 1:00 pm-2:30 pm
Session 2 3:00 pm-4:30 pm

Funeral Homes

TxEVER Training for Death Registrars--Medical Certifiers

November 14, 2018

Session 1 1:00 pm-2:30 pm
Session 2 3:00 pm-4:30 pm

Justices of the Peace/Medical Examiners, Physicians

TxEVER Training for Birth Registrars (AOP)

November 15, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm

AOP

TxEVER Training for Birth Registrars 

November 27, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Hospitals 

TxEVER Training for Death Registration--Funeral Homes 

November 28, 2018

Session 1 9:00 am-10:30 am
Session 2 11:00 am-12:30 pm
Session 3 1:00 pm-2:30 pm
Session 4 3:00 pm-4:30 pm

Funeral Homes 

TxEVER Training for Birth Registrars 

December 17, 2018

9:00 am-10:30 am

Hospitals, Local Registrars

 TxEVER Training for Death Registration--Medical Certification

December 17, 2018

11:00 am-12:30 pm

Justices of the Peace/Medical Examiners, Physicians

TxEVER Training for Death Registration--Medical Certification 

December 17, 2018 

1:00 pm-2:30 pm

Justices of the Peace/Medical Examiners, Physicians

TxEVER Training for Death Registration--Funeral Homes

December 18, 2018

9:00 am-10:30 am 

Funeral Homes 

TxEVER Training for Birth Registrars 

December 18, 2018

11:00 am-12:30 pm 

Hospitals 

TxEVER Training for Death Registration--Medical Certification

December 27, 2018

9:00 am-10:30 am 

Justices of the Peace/Medical Examiners, Physicians

TxEVER Training for Birth Registrars 

December 27, 2018

11:00 am-12:30 pm 

Hospitals 

TxEVER Training for Stakeholders 

December 27, 2018

1:00 pm-2:30 pm 

Hospitals, Justices of the Peace/Medical Examiners, Physicians 

TxEVER Training for Death Registration--Funeral Homes 

December 28, 2018

9:00 am-10:30 am 

Funeral Homes 

TxEVER Training for Birth Registrars 

December 28, 2018

11:00 am-12:30 pm 

Hospitals 


Minimum TxEVER System Requirements

VSS recommends the following hardware and software minimum requirements.

Software

TxEVER Minimum Required Client Software

Supported Desktop Operating Systems

Minimum Required Internet Browsers1,2 

Minimum Required Java Runtime Build 

Windows 7 and 8.1 (32- or 64-bit w/ Service Pack 1

Windows 10 (32- or 64-bit 

Internet Explorer 11

Chrome Version 30

Firefox version 45

Build 1.8.101 

Windows 10 (64-bit) - Recommended

Internet Explorer 11 - Recommended

Chrome Version 30

Firefox version 45

Build 1.8.101 

Mac Os X version 10.10 or higher 

Safari version 9.0

Build 1.8.101 

 Supported Mobile Operating Systems

Minimum Required Internet Browsers 

Minimum Required Java Version 

Apple iOS version 9.0 or higher 

Safari version 9.0

N/A 

Android version 6.0 or higher 

Chrome version 54.0 

N/A 

TxEVER Gen Print Plug-In

For Windows 10

Version 2.0.7 (Latest Version) 

For Mac OS X 

Version 2.0.7 (Latest Version)

1 Client Browsers must be configured to use TLS 1.2.

2 Microsoft Edge is not yet capable of supporting many websites and web applications and does not have a compatibility mode that will allow it to run TxEVER.  Internet Explorer will automatically open when the user browses to one of those listed sites using Edge.

When using a portable computing device (e.g., laptop, Palm Pilot, BlackBerry, USB devices, etc.) to access agency data, you must take precautions to ensure that mobile computing does not compromise the security of the systems being used or data therein.  To ensure the security of the device, implement one or both of the following standards:

  • A password-protected sign-on screen requirement for mobile equipment.
  • A mechanism to encrypt business-sensitive or confidential data (PII or PHI).  Use whole disk encryption such as PGP where appropriate (e.g. laptops, tablets, desktops)

Hardware  

End User PC Requirements  

Processor

Intel 2.4Ghz 4MB L2 Cache 

Number of processors 

2 or higher 

Operating System 

Microsoft Windows 7 or higher (64-bit) 

Standard memory 

8 GB

Primary Hard Drive 

120 GB SATA 3.0 GB/S 

Server Software and "desktop client" software 

IE 11/Firefox 45.0 or higher, Adobe Reader 10.0 or higher, JRE 1.8.0 or higher, optional Excel for reporting.

End User Mac Requirements

Processor 

2.2 GHz dual-core 

Number of processors

Operating System 

OS X 10.10 and higher 

Standard memory 

8 GB 

Primary Hard Drive 

128 GB Flash Drive 

Server Software and "desktop client" software 

Safari 9.0 or higher, JRE 8 Update 25 or higher, Adobe Reader 11.0.11 or higher, optional Excel for reporting.


Scanner (if currently used by your office)

  • Minimum 300 ppi input resolution
  • Grayscale and Monochrome color capability
  • 8.5 X 14 scan area
  • USB connectivity
  • TWAIN-compliant interface/protocol


Printer

High-speed laser printer required for printing on certified security paper.


Signature pads (optional)

VS can guarantee that Topaz TL 460 will be compatible with TxEVER.  Other signature pad models meeting the following requirements may or may not be able to function with the system.

Sensor Type: 3rd generation touch-screen

Pen Type: Rugged, passive pen, battery-less

Input Resolution: programmable ppi

Signing Area: 4.4" X 1.3"

Authentication Capability: Forensic quality .SIG data capable of examination and authentication with software.


Gen Print Plugin

The Gen Print Plugin is a software plug-in that acts as the glue between TxEVER and Hardware Peripherals via Printers, Scanners, Signature Pads & Barcode Scanners. Local Registrars will need it to do Remote Certificate Issuance. The plug-in is however NOT required to open or print PDF files from TxEVER.

Complete the following steps to install Gen Print.

  1. Update all browsers (Internet Explorer, Chrome, Firefox, Safari) to the latest version.
  2. Update Java to the latest version.
  3. Download TxEVER Gen Print Plugin from https://txever.dshs.texas.gov/TxEverUI/Welcome.htm
  4. Install Gen Print Plugin as a local administrator.
  5. Launch any browser and allow the connection to the Gen Print Plugin. (Select “Remember this decision” so you don’t have to repeatedly have to answer the question.)
  6. For complete instructions, please download the TxEVER Gen Print Plugin v1.2 (002).pdf.


User Resources and Guides

Guides and other resources, including user guides, training guidese-videos, and shortcuts, for the TxEVER system can be found here.


User Guides

The following user guides provide information on the use of the TxEVER system and on the processes for birth and death records as well as the process for acknowledgments of paternity (AOPs).

Birth Registration/AOP

Death Registration


Training Guides

The following training guides provide in-depth training of the TxEVER system.

Birth Registration


Death Registration/Medical Certification


Local Registrars


E-Videos

The following e-videos provide information on the use of the TxEVER system.  Select the link below to be taken to the e-videos available on YouTube.  

For best viewing, please enlarge the videos to 1080 dpi on your monitor.  We also recommend activating closed caption on the videos so that you can read along with the instructor. 


Birth Registration

Death Registration for Funeral Homes

Death Registration for Medical Certifiers and Justices of the Peace/Medical Examiners

Local Administrators


Shortcuts

The following information provides TxEVER users with quick at-a-glance guides for registration of birth and death records, AOP certification, and local administration.

Birth Registration/AOPs

Death Registration

Local Registrars

Local Administrators


Super Users

TxEVER will replace the TER system.  The TxEVER Super Users will play an active role in a smooth transition from TER.  Please help us with this transition by identifying individuals as TxEVER Super Users who will act as a resource.


Who Is a TxEVER Super User?

  • An individual with extensive knowledge of the TxEVER system.
  • Knowledge base includes all aspects of TxEVER, including birth and death registration, local acceptance, and library maintenance.
  • Knowledge of both the how and why of TxEVER.


What does a TxEVER Super User Do?

  • Provide extensive knowledge as a TxEVER subject matter expert.
  • Empower others as a point-of-contact for TxEVER users.
  • Provide technical assistance and training to stakeholders.


You may find out more information about Super Users by reviewing the following presentations.

 

In addition, the user guides below provide Super Users with information on the use of the TxEVER system and on the processes for birth and death records.


Birth Registration


Death Registration


Local Registrars


FAQ

Select a topic.


General TxEVER Questions

Question: Do I have to download TxEVER software to use it?

Answer: No, TxEVER system is completely web-based.


Question: Can I use TxEVER on an Apple device?

Answer: Yes, TxEVER is accessible from Mac computers.


Question: What is the Gen Print plug-in?

Answer: The Gen Print Plugin is a software plug-in that acts as the glue between TxEVER and Hardware Peripherals via Printers, Scanners, Signature Pads & Barcode Scanners. Local Registrars will need it to do Remote Certificate Issuance. The plug-in is however NOT required to open or print PDF files from TxEVER.


Question: What are the steps to successfully install Gen Print?

Answer:

  1. Update all browsers (Internet Explorer, Chrome, Firefox, Safari) to the latest version.
  2. Update Java to the latest version.
  3. Download TxEVER Gen Print Plugin from https://txever.dshs.texas.gov/TxEverUI/Welcome.htm
  4. Install Gen Print Plugin as a local administrator.
  5. Launch any browser and allow the connection to the Gen Print Plugin. (Select “Remember this decision” so you don’t have to repeatedly have to answer the question.)
  6. For complete instructions, please download the TxEVER Gen Print Plugin v1.2 (002).pdf.


Question: How do I enroll for TxEVER?

Answer: Go to the front page of TxEVER and click “User Enrollment.”


Question: Will my TER username/password be transferred to TxEVER or do I need to make a new account?

Answer: User accounts will be transferred from TER, though you will be asked to create a new password in TxEVER.


Question: Will the TER certifier/attendant table information transfer to TxEVER?

Answer: Yes.


Question: How long does TxEVER give you until it logs you out?

Answer: 20 minutes of inactivity.


Question: How will remote births be printed? Can we use the short paper for issuance (if it is printed on 8.5x11 from TxEVER and then photocopied onto the paper)?

Answer: Remote births will be printed directly from TxEVER and will be printed on 8.5x11 security paper.


Question: Can a record be created in TxEVER on an in-house computer, saved, then opened on a touch tablet for signatures, saved, then re-opened on the computer for printing purposes?

Answer: Yes.


Question: How do I clear my browser cache?

Answer: You can clear your browser cache by following the steps below, depending on your internet browser.

To clear Microsoft Internet Explorer (IE)

Click Tools, then click Internet Options.  Under Browsing history, click Delete and make sure highlighted checkboxes are checked.  Click OK and restart browser.

Clear Cache IE


To clear Mozilla Firefox

Click Tools, then Options, then Privacy and Security.  Under Cookies and Site Data, click Clear Data.  Make sure Cookies and Cache are checked, click OK and restart the browser.

Clear Cache Firefox


To clear Google Chrome

Click Tools, then Settings, then Advanced, then Clear Browsing Data.  Make sure to check Cookies and Cached Images and Files.  Click OK and restart the browser.

Clear Cache Chrome



Birth/AOP

Question: Can one person have processes to data-enter and certify a birth?

Answer: Yes. VSS recommends that the person who certifies the birth be different than the person who did the data entry to improve data quality.


Question: What do I need to sign an AOP in TxEVER?

Answer: AOPs must be electronically submitted in TxEVER using a wireless or wired computer mouse, a laptop trackpad, a USB signature pad, a touch screen, or by scanning/uploading the document into TxEVER.


Question: Will you still accept faxed AOPs?

Answer: No, faxing the AOP to VSS will no longer be an option.


Question: Are BOTH parents required to sign the verification of birth?

Answer: No. This is not mandatory.


Question: Can I still do AOP partials during birth registration?

Answer: If a partial AOP is being submitted, then it must be completed in Pre/Post birth AOP registration first. It can then be matched to the birth record during birth registration.


Question: How will the attorneys get into TxEVER?

Answer: Attorneys can register and use the TxEVER system to complete AOPs.


Question: Is it correct that the hospital entering a birth record must select the local registrar manually for every birth entered?

Answer: LR assignment will be automatic for facilities, but it may require a semi-automatic process for midwives. For the latter, the system should identify the LR district in accordance with the GIS data and provide an opportunity for assigning the record.


Death

Question: Can the DCOA process be completed at any time or just before verification?

Answer: A DCOA order can only be completed before the record has been demographically verified.


Question: Can we register fetal deaths in TxEVER?

Answer: Fetal death registration will become a part of TxEVER slated for August 2019, but is not in TxEVER at this time. Continue to use the pink form.


Question: Currently we can take a partial Facts of Death to the local registrar to get a BTP for shipping human remains without the doctor completing the record. Will that still be the case in TxEVER?

Answer: TxEVER does not currently have an electronic process for this type of request. A manual BTP may still be issued.


Local Registration

Question: Will the local file number/date be automatically assigned? Will TxEVER know to assign the number in the correct format (i.e. 02-0001 for the first 2018 birth, but still use the next 2017 number if a 2017 birth comes through)?

Answer: Local file number will be automatically assigned in the correct format.


Question: Will the LR's signature show on the record?

Answer: Yes, all records retrieved by a LR (local registrar) should have his/her signature.


Question: After office hours, can Police Dept. employee(s) be given access to accept/release Death records for a BTP?

Answer: Only vital records personnel with credentials on TxEVER will be allowed to issue electronic BTPs. 


Local Administration

Question: Will each TxEVER user get a PIN or only those with security to enter a birth record?

Answer: A pin # is given to TxEVER users when enrolled as a new user.  A PIN # is issued by default to all users, but TxEVER only accepts a PIN from users with certifying and/or signing rights.



Last updated October 22, 2018