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Contact Information - Pseudoephedrine Retail Certificate of Authority Program


Toll Free Inquiry/Complaint Line

(Voice Mail Only) 1-888-839-6676
To report complaints or for inquiries, leave your name, phone number, and complaint or question on this voicemail-operated help line and your call will be returned by a staff member from the appropriate program area.


For General Program Inquiries

Email: Drugs and Medical Devices Group
Phone: (512) 834-6755
Fax: (512) 834-6759

Mailing Address

Drugs and Medical Devices Group MC 1987
Texas Department of State Health Services
P. O. Box 149347
Austin, Texas 78714-9347


For Assistance with Certificates of Authority

Email: Drugs and Food Safety Licensing Group
Phone: (512) 834-6727
Fax: (512) 834-6741

Mailing Address

Send correspondence only to:

RLU, Food and Drug Licensing Group MC 2835
Texas Department of State Health Services
P. O. Box 149347
Austin, Texas 78714-9347


Physical Address

We only receive special service deliveries, such as UPS or Federal Express, at this address
Do not send money to this address

The Exchange Building
8407 Wall Street
Austin, Texas 78754

Map and directions to the Exchange Building

Last updated July 2, 2015