Contact Us

The Department of State Health Services (DSHS) strives to improve the health, safety, and well-being of all Texans. Headquartered in Austin, we also have regional offices across the state.

General Inquiries

Email
customer.service@dshs.texas.gov
Phone
512-776-7111
Toll-free
888-963-7111
Office Hours
Monday – Friday
8:00 AM – 5:00 PM CST

Vital Statistics
Monday – Friday
8:00 AM – 4:00 PM CST
Mailing Address

Texas Department of State Health Services
P.O. Box 149347
Austin, TX 78714-9347
United States

Physical Address

Texas Department of State Health Services
1100 West 49th Street
Austin, TX 78756-3199
United States

Get directions

Relay Texas (TTY): 7-1-1 or 1-800-735-2989.

Compact with Texans: For more information about customer service and the complaints process see Compact with Texans.

Report Website Problems: If you find pages or links that are not working on this site, please report the issue on our website feedback form.

Regional Information

Regional DSHS Office

Featured Contact Information

Vital Statistics

For inquiries about birth, death, marriage and divorce records, or for information about related services, contact Texas Vital Statistics (VSS):

Check Order Status

Consumer Protection

For complaints or inquiries about professions and food establishments, please contact the appropriate program within Consumer Protection.

Visitor & Parking Information

Accessible and visitor parking is available throughout the central campus. More parking is available in the parking garages. Permits are not needed. When using ramps, make sure you follow the “Ramp Open” and “Ramp Closed” lights.

Central Campus Map (PDF)