Safe Return Facts
MedicAlert® + Alzheimer's Association Safe Return® is a 24-hour nationwide emergency response service for individuals with Alzheimer's or a related dementia who wander or have a medical emergency. Twenty-four (24) hour assistance is provided, no matter when or where the person is reported missing.
How it works
If an individual with Alzheimer's or a related dementia wanders and becomes lost, caregivers can call the 24-hour emergency response line (1.800.625.3780) to report it.
A community support network will be activated, including local Alzheimer Association chapters and law enforcement agencies, to help reunite the person who wandered with the caregiver or a family member. With this service, critical medical information will be provided to emergency responders when needed.
If a citizen or emergency personnel finds the person with dementia, they can call the toll-free number listed on person's MedicAlert + Safe Return ID jewelry. MedicAlert + Safe Return will notify the listed contacts, making sure the person is returned home.
There are four easy ways to join MedicAlert + Safe Return:
- Online: medicalert.org/medical-conditions/sites/default/files/alzheimers/
- Call: 1.888.572.8566
- Mail: Complete and mail in the enrollment form.
Enrollment Form: English | Spanish/Español | Chinese
Completed enrollment form and photos can be mailed to:
MedicAlert + Alzheimer's Association Safe Return
2323 Colorado Blvd.
Turlock, CA 95380
- Fax: Registration form to 1.800.863.3429