CHW Initial Certification

Community Health Workers (CHWs), or promotores de salud, are non-medical public health workers who connect communities to health care and social service providers. The Texas Department of State Health Services (DSHS) established the CWH program, in accordance with Health and Safety Code Chapter 48, to operate a program designed to train and educate persons who act as promotoras or CHWs.

CHWs demonstrate skills in the eight core competencies and must meet the following certification requirements:

  • Texas resident 
  • Must be 16 years old
  • Training – Completion of an approved DSHS-certified 160-hour competency-based Community Health Worker training program.
    Experience – At least 1000 cumulative hours of community health worker services within the most recent three (3) years. Experience will be verified with the supervisor(s) noted in the application. 

Initial CHW Application

Promotor(a)/Community Health Worker Application for Certification (Word)

Solicitud de Certificación del Promotor(a) de Salud (Español, Word) 

Instructions to Apply Online 

(Online application is available only in English at this time.)

  1. Download instructions 
    Application based on completion of CHW certification training course.
    Application based on CHW experience. 
  2. All attachments must be saved in PDF format (photo, certificate of course completion, and experience verification form if applicable)
  3. Go to the Online Application. 

    **Due to COVID-19, there will be delays in processing applications submitted by mail. Applications submitted via email at or online will be processed in the order they are received within 90 days. Applications submitted by fax or mail prior to March 17 will need to be resubmitted via email.  

Applicants must submit the following to DSHS: 

  • Signed and dated application with all information completed. A typed or handwritten signature is acceptable. 
    Or complete the online application. (See instructions above.)
  • Color photo of the applicant's face, similar to a passport photo.
  • Training certificate of completion if applying based on completion of an approved 160-hour competency-based training program certified by DSHS.
  • An Employment/Volunteer History verification form (if applicable)  

Helpful application information  

  • There is no cost for certification. 
  • Application checklist to ensure the application is complete.
  • Photo requirements provide guidelines about submitting photographs as part of the certification application.

Finding your CHW certification number and/or expiration date:

  1. Go to the DSHS Online Licensing Services website.
  2. Do not create an account.
  3. Go to "license search" found in the Check License Status or Search for a License (CHW certification number) section.
  4. Perform a search.