TxEVER FAQs: Birth, Death, and Fetal Death
Birth
Can a record be created in TxEVER on an in-house computer, saved, then opened on a touch tablet for signatures, saved, then re-opened on the computer for printing purposes?
Yes.
Can one person have processes to data-enter and certify a birth?
Yes. VSS recommends that the person who certifies the birth be different than the person who did the data entry to improve data quality.
What do I need to sign an AOP in TxEVER?
AOPs must be electronically submitted in TxEVER using a computer mouse, a laptop trackpad, a USB signature pad, a touch screen, or by scanning/uploading the document into TxEVER.
How do I know why an AOP was rejected?
To view the reason for rejection, open the "comments" tab on the record. Print the AOP to verify that it was completed correctly, make any necessary changes, then re-release the birth, or re-submit the AOP.
- If an EBR # is listed, then you can find the birth record with a rejected AOP in "Birth Registration." Search for it using the EBR#, or you can find it in your "rejected records" unresolved work queue.
- If no EBR# is listed, then you can find the rejected AOP record in Pre/Post Birth AOP Registration. You can search for the rejected AOP using the AOP#.
Will you still accept faxed AOPs?
No, faxing the AOP to VSS is no longer available.
Are BOTH parents required to sign the verification of birth?
No. This is not mandatory.
Can I still do AOP partials during birth registration?
If a partial AOP is being submitted, then it must be completed in Pre/Post birth AOP registration first. It can then be matched to the birth record during birth registration.
How will the attorneys get into TxEVER?
Attorneys can register and use the TxEVER system to complete AOPs.
Is it correct that the hospital entering a birth record must select the local registrar manually for every birth entered?
LR assignment will be automatic for facilities, but it may require a semi-automatic process for home-birth midwives. For the latter, the system will identify local registrars in the county of birth and provide an opportunity for assigning them to the record.
How do I get a record report?
If you need a report of records that have been filed at your facility, try running the "Record Status Report." You can run the report between two dates for all records that were registered. If you select "excel," then you can look at the number of rows to see the number of births filed.
The AOP isn’t printing with an entity code.
If AOP is not printing with an entity code, then a user must add a signature or upload a signed document before an AOP number and Entity Code will be added to the AOP form electronically.
It is not possible to print pre-stamped AOP forms before collecting signatures and uploading them into the system.
Topaz Signature Pad issues update.
The signature pad issues have been fixed. You may now collect signatures directly in TxEVER using the "USB Pad" signature option. Double-check the signed AOP to ensure the signatures appear on the actual AOP form, not on a separate white page.
The signature pad is not writing at all.
Download instructions to clear the Gen Print cache and ensure that you have Java Version 8 installed on your computer.
Signature pad scribbling all over the place
Download instructions to correct the scribbling issue. Including how to unplug the signature pad, clear all browser caches, clear the Gen Print cache, and ensure you have Java Version 8 installed on your computer.
Death
What’s the process after the funeral home and medical certifier enter the information required for a death record?
- Once a funeral home and medical certifier enter the information required for a death record, that information is transmitted to the state where it is accepted and transmitted to the local registrar.
- Once the local registrar has accepted and printed the record, they can print certified copies of the death certificate.
- Because the death record is now routed to the state before instead of after the local registrar, it could be a few additional hours before the local registrar is able to print certified death certificate copies for funeral homes. However, the state is able to issue certified copies more quickly than before.
Can the DCOA process be completed at any time or just before verification?
A DCOA order can only be completed after the record has been demographically verified.
Is a signed and/or certified death certificate required to cremate a body or transport a body to another state?
- A signed and/or registered death certificate is not required to cremate a body or transport a body to another state.
- A “burial transit permit” issued by the local registrar in the jurisdiction where the death occurred allows either cremation or transportation between states. This process has not changed.
- The local registrar can issue a burial transit permit before a death certificate is signed and/or registered, as long as they can see that it is in process.
- Funeral directors in need of a permit to transport or cremate a body should contact the appropriate local registrar.
- TxEVER does contain an electronic burial transit permit process, but we have told local registrars and funeral homes to continue to use the manual process if/when that is quicker.
Has the process for obtaining a burial-transit permit (BTP) changed?
A BTP is required for a body to be removed from the state, cremated, or transported by a common carrier. As per TAC 181.2(b), a death certificate “completed in so far as possible” is required before a local registrar can issue the BTP.
The process has not changed. Local registrars are still responsible for issuing these permits. Local registrars can use the death general data entry screen to verify that a death certificate is in TxEVER.
Local registrars can require documents such as verification of death facts, report of the death, and/or authority to cremate.
The funeral directors can print the verification of death facts and report of death from TxEVER, and the authority to cremate can be found on the TxEVER Landing Page.
The manual BTP process can still be used as needed to issue a written BTP without a completed death certificate. BTPs have been incorporated into TxEVER. This electronic process requires the medical certifier to indicate a manner of death but does not require medical certification.
Can we report fetal deaths in TxEVER?
The fetal death registration rollout was on August 1, 2019. See the Fetal Death FAQs section for more information.
Currently, we can take a partial Facts of Death to the local registrar to get a BTP for shipping human remains without the doctor completing the record. Will that still be the case in TxEVER?
TxEVER allows funeral homes to obtain BTPs electronically before medical certification.
After the medical certifier indicates a "natural" manner of death, the funeral home may print the BTP from TxEVER.
If the medical certifier indicates a manner of death other than natural, TxEVER allows the funeral home to place an electronic request for an electronic BTP from the local registrar.
A manual BTP may still be issued.
I am unable to find the place of disposition.
Download the instructions for searching for a crematory or cemetery in TxEver.
How do I enter a pending SSN?
Follow these instructions to reset the Social Security Number field after it was set as pending.
How do I search for a medical amendment?
Instead of searching by EDR#, pull up the record by the decedent's last name and date of death. Then you can finish amending the death certificate.
Fetal Death
Are Funeral Directors required to place a DCOA order for fetal deaths?
No, DCOA orders are not required for fetal death reporting.
How do I obtain a burial-transit permit for a fetal death?
Burial-transit permits are obtained the same way as death certificates. Please contact your local registrar for burial-transit permit requirements.