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Software

TxEVER Gen Print Plug-In

Hardware

Scanner (if currently used by your office)

Printer

Signature pads (optional)

System Requirements

VSS recommends the following software and hardware minimum requirements.

Software

¹ Client Browsers must be configured to use TLS 1.2.

² Microsoft Edge is not yet capable of supporting many websites and web applications and does not have a compatibility mode that will allow it to run TxEVER. Internet Explorer will automatically open when the user browses one of those listed sites using Edge.

TxEVER Gen Print Plug-In

The Gen Print Plugin is a software plug-in that acts as the glue between TxEVER and Hardware Peripherals via Printers, Scanners, Signature Pads & Barcode Scanners.

Local Registrars need it to do Remote Certificate Issuance. The plug-in is however NOT required to open or print PDF files from TxEVER.

When using a portable computing device (e.g., laptop, Palm Pilot, BlackBerry, USB devices, etc.) to access agency data, you must take precautions to ensure that mobile computing does not compromise the security of the systems being used or the data therein. To ensure the security of the device, implement one or both of the following standards:

• A password-protected sign-on screen requirement for mobile equipment.
• A mechanism to encrypt business-sensitive or confidential data (PII or PHI). Use whole disk encryption such as PGP where appropriate (e.g. laptops, tablets, desktops)

Install Gen Print

1. Update all browsers (Internet Explorer, Chrome, Firefox, Safari) to the latest version.
2. Update Java to the latest version. (32-bit for Windows / 64-bit for Mac)
3. Download TxEVER Gen Print Plugin
4. Clear the cache in your browser(s).
5. Install Gen Print Plugin as a local administrator.
6. Launch any browser and allow the connection to the Gen Print Plugin.
   (Select “Remember this decision” so you don’t have to repeatedly have to answer the question.)
7. For complete instructions, please download the Gen Print Plugin Installation and Troubleshooting Instructions.

Gen Print Plugin Version Updates

A system administrator needs to complete the following steps to ensure users are updated with the latest version.

1. Go to Control Panel / Uninstall Programs
2. Find Gen Print Plugin and Uninstall
3. Delete all files under C:\Users\{your computer login ID}\AppData\Roaming\gen\ folder
4. Download and Install the Gen Print Plugin 2.0.14
5. Clear the cache in your browser(s).
6. Restart the Browser and navigate to TxEVER. Verify the Gen Print Plugin 2.0.14 is connected.
7. A new pop-up will open that says "Verified" rather than "Untrusted" in the body of the message, check the "Remember this decision" box and then click "Allow".
8. Verify/Reset your printer settings under "Utilities". 

Hardware

End User PC Requirements

End User Mac Requirements

Scanner (if currently used by your office)

• Minimum 300 ppi input resolution
• Grayscale and Monochrome color capability
• 8.5 X 14 scan area
• USB connectivity
• TWAIN-compliant interface/protocol

Printer

A high-speed laser printer is required for printing on certified security paper.

Signature pads (optional)

VS can guarantee that Topaz TL 460 will be compatible with TxEVER. Other signature pad models meeting the following requirements may or may not be able to function with the system.