Clinical Chemistry Notices


- Clinical Chemistry Testing | Tips for Successful Specimen Collection | Remote Data Systems | Notices -
 

E-mail updates


LabOnline:

New Web Portal for Public Health and Clinical Chemistry

Results

 

The Department of State Health Services (DSHS) Laboratory Services Section (LSS) announces the roll out of LabOnline beginning June 1, 2020.

Through this new and improved Web Portal, approved healthcare providers may access Public Health and Clinical Chemistry test results online 24 / 7.

 Signing up is easy!

To request access:

Once your request has been processed, you will receive an email containing your User ID and a temporary password.

To streamline account set up and ensure proper system security, please note the following restrictions:

  • DSHS must require new forms for facilities and users that had previous agreements on file.
  • DSHS can no longer accept older versions of the application forms.
  • DSHS can no longer allow access for users applying with a personal email address 


Thank you for your continued partnership and support.

Posted May 26, 2020


NOTICE: EXPIRING BLOOD COLLECTION TUBES


Type of Tube: 2mL (K2EDTA) purple top venous tubes

Lot #: 9036741

Expiration Date: 05/31/2020


Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions?

Call (512)776-6236

To order new supplies, fax an order to (512)776-7672.

Posted May 21, 2020


Notice - Updated Specimen Submission Forms and Instructions  


The DSHS Laboratory recently updated the G-THSTEPS and G-1B submission form instructions to clarify the two-patient specific identifier requirement in Section 2. Patient Information

New versions of the G-THSteps and G-1B specimen submission forms with pre-populated submitter information were mailed to the DSHS Laboratory active submitters in January. Providers are asked to verify that the submitter contact information is correct on the new specimen submission form. If it is not correct, please contact the Laboratory Reporting Group to update your information. 

All previous versions of specimen submission forms and instructions should be destroyed.  Only current versions, dated January 2020 should be used to submit specimens to the DSHS Laboratory.

For more information regarding DSHS Laboratory Submission Forms, including current sample submission forms and instructions, visit the DSHS Laboratory website at http://www.dshs.texas.gov/lab/mrs_forms.shtm.

For questions or comments, please contact the Laboratory Reporting Group at 1-888-963-7111 extension 7578 or Tiffunee Odoms at 512-776-6275.

Posted May 20, 2020


DSHS TB/HIV/STD Section to Move Starting May 18


The DSHS TB/HIV/STD Section will move to a new physical location between May 18 and May 29, 2020. Due to COVID-19 precautions, the physical work location of most staff will not change until those precautions are modified. However, phone numbers, fax numbers, and the delivery address will change in stages:

May 18: The main section phone number will change to 737-255-4300. Some section fax machines and staff phone numbers will change. The physical delivery address will change to 201 West Howard Lane, Austin, Texas 78753. The mailing address will not change (DSHS TB/HIV/STD Section, Post Office Box 149347, MC 1873, Austin, Texas 78714). Please do not send deliveries to the new physical address until the location is staffed.

May 22: Fax and phone numbers for the HIV/STD Epidemiology and Surveillance Branch will change.

May 29: Fax and phone numbers for the Texas HIV Medication Program and Tuberculosis and Hansen's Disease Branch will change.

Unchanged by the move: Section staff email addresses. Section web addresses. The Texas HIV Medication Program 1-800 number.

Stakeholders will be informed of the changed phone and fax information directly by DSHS staff. To learn more, contact Section staff, call the current Section phone number 512-533-3000, or email the section.  

Posted May 06, 2020


NOTICE: EXPIRING BLOOD COLLECTION TUBES


Type of Tube: 2mL (K2EDTA) purple top venous tubes

Lot #: 9036741

Expiration Date: 05/31/2020


 Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions?

Call (512)776-6236

To order new supplies, fax an order to (512)776-7672.

To see previous notices, please visit http://www.dshs.texas.gov/lab/cc_notices.shtm

Posted May 20, 2020


ATTENTION SUBMITTERS

CHECK THE EXPIRATION DATE ON

DSHS SNAP-APART FILTER PAPER CARDS


DSHS Snap-Apart filter paper cards, with lot number W161 (blue ink),

EXPIRE on April 30, 2020.

These cards are used for Hemoglobin Electrophoresis, PKU monitoring, and DNA testing.

Specimens collected on these cards after April 30, 2020 will be REJECTED.

 What to do next:

  • Discard any remaining cards after 4/30/2020.
  • To order more DSHS Snap Apart Filter Paper Cards:

Posted April 15, 2020


Notice regarding COVID-19 testing at the DSHS Austin Laboratory

As of Monday, April 13, 2020, the Texas DSHS Austin Laboratory will begin utilizing the PerkinElmer New Coronavirus Nucleic Acid Detection Kit and chemagic extraction platform to expand capacity for COVID-19 testing.  The CDC 2019-Novel Coronavirus (2019-nCoV) Real-Time RT-PCR Diagnostic Panel will continue to be available until current supply resources are exhausted.

  • Acceptable specimens include:

o   Nasopharyngeal (NP) or oropharyngeal (OP) swabs, combined NP/OP swabs, and nasal swabs in Viral Transport Media (VTM), Universal Transport Media (UTM), liquid Amies media, and sterile saline.

****Please continue to use the COVID-19 Specimen Collection and Submission Instructions for specimen collection, handling, and shipping guidance.****

ALL specimens for COVID-19 testing require preapproval.   Contact your Local Health Department or DSHS Public Health Region (https://www.dshs.texas.gov/regions/2019-nCoV-Local-Health-Entities/) to ensure patient meets Patient Under Investigation (PUI) criteria for testing and to obtain DSHS approval to test. Specimens MUST meet DSHS PUI criteria prior to shipping and WILL NOT be tested without prior approval.  Please DO NOT ship specimens prior to receiving this approval.

For additional information and ongoing updates regarding the COVID-19 situation, please go to:

https://www.dshs.texas.gov/coronavirus/ 

Email: coronavirus@dshs.texas.gov

DSHS COVID‑19 Call Center:  2-1-1 Option 6 
Hours: 7:00 a.m. – 8:00 p.m., Monday – Friday  

Posted March 20, 2020


Notice regarding testing and submission of specimens for COVID-19 testing to the DSHS Austin Laboratory

 

As of March 20, 2020, the Texas DSHS Laboratory has made the following changes to the COVID-19 Specimen Collection and Submission Instructions located on the DSHS Laboratory website. 

1.This document applies only to the DSHS Austin Laboratory.  For information regarding submission to other Public Health Laboratories in Texas, contact your local health department.

2.   We recommend sending only a single Nasopharyngeal swab in VTM.  Please see additional language under the section, “Specimen Types”.

3.   A sample G-2V submission has been added to clarify instructions to fill out the form.  Sample G-2V.pdf

ALL specimens for COVID-19 testing require preapproval.   Contact your Local Health Department or DSHS Public Health Region (https://www.dshs.texas.gov/regions/2019-nCoV-Local-Health-Entities/) to ensure patient meets Patient Under Investigation (PUI) criteria for testing and to obtain DSHS approval to test. Specimens MUST meet DSHS PUI criteria and have a state specific PUI identification number for testing prior to shipping and WILL NOT be tested without prior approval.  Please DO NOT ship specimens prior to receiving this approval.

For additional information and ongoing updates regarding the COVID-19 situation, please go to:

https://www.dshs.texas.gov/coronavirus/ 

Email: coronavirus@dshs.texas.gov

DSHS COVID‑19 Call Center: 1-877-570-9779
Hours: 7:00 a.m. – 6:00 p.m., Monday – Friday

Posted March 20, 2020


Notice regarding testing and submission of specimens for COVID-19 testing

 

As of March 5, 2020, the Texas DSHS Laboratory is accepting specimens per the criteria outlined in the COVID-19 Specimen Collection and Submission Instructions document found at COVID-19 Specimen Collection and Submission Instructions

ALL specimens for 2019 nCoV testing require preapproval.   Contact your Local Health Department or DSHS Public Health Region (https://www.dshs.texas.gov/regions/2019-nCoV-Local-Health-Entities/) to ensure patient meets Person Under Investigation (PUI) criteria for testing and to obtain DSHS approval to test. Specimens MUST meet PUI criteria and have a state specific PUI identification number for testing prior to shipping and WILL NOT be tested without prior approval.  Please DO NOT ship specimens prior to receiving this approval.

For additional information and ongoing updates regarding the COVID-19 situation, please go to:

https://www.dshs.texas.gov/coronavirus/ 

Email: coronavirus@dshs.texas.gov

DSHS COVID‑19 Call Center: 1-877-570-9779 Hours: 7:00 a.m. – 6:00 p.m., Monday – Friday

Posted March 5, 2020


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (K2EDTA) purple top venous tubes

Lot #: 8249511

Expiration Date: 12/31/2019


Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions?

Call (512)776-6236

To order new supplies, fax an order to (512)776-7672.

To see previous notices, please visit http://www.dshs.texas.gov/lab/cc_notices.shtm

Posted December 20, 2019


Laboratory Christmas and New Year Holiday Closure Reminders

 

Newborn Screening Laboratory (NBS)

Christmas Holiday Closed Dates: Dec. 25 – Dec. 26

  • The NBS Laboratory will test specimens received and accessioned on Dec. 24.
  • Healthcare providers may be notified of critical level preliminary presumptive positive results on Dec. 25.
  • NBS testing will resume on Dec. 27.

New Year’s Holiday Closed Date: Jan. 1

  • The NBS Laboratory will test specimens received and accessioned on Dec. 31.
  • NBS testing will resume on Jan. 2.

Reminders:

  • DO NOT delay collection or shipment of NBS specimens.
  • Specimens must be dried prior to shipment and should arrive at the DSHS Laboratory within 24 hours after collection or as soon as possible. If mail or courier services are unavailable, ship as quickly as possible.

 

Clinical Chemistry Laboratory

Christmas Holiday Closed Dates: Dec. 24 – Dec. 26

  • Total hemoglobin, lead, glucose, lipid, cholesterol, and creatinine specimens must be received by Dec. 23 to complete testing before the Christmas holiday.
  • DO NOT ship cholesterol, lipid panel, glucose, or creatinine specimens Dec. 23 – Dec. 27.

New Year’s Holiday Closed Date: Jan. 1

  • Total hemoglobin, lead, glucose, lipid, cholesterol, and creatinine specimens must be received by Dec. 31 to complete testing before the New Year’s holiday.
  • DO NOT ship cholesterol, lipid panel, glucose, or creatinine specimens on Dec. 31.

Reminders:

  • Lead and total hemoglobin specimens must be received within 14 days of collection.

https://www.dshs.texas.gov/lab/MRS_labtests_toc.shtm

 

Microbiology Testing Notices

Christmas Holiday Closed Dates: Dec. 24 – Dec. 26

New Year’s Holiday Closed Date: Jan. 1

Rabies Laboratory

  • Shipping by Greyhound Bus is highly recommended during weekends and holidays.

Christmas

  • Rabies specimens received by 8 a.m. on Dec. 23 will be tested.
    • Positive results will be called out before 5 p.m.
  • Specimens received between 8 a.m. and 3 p.m. Dec. 23, will be tested on Dec. 24.
    •  Positive results will be called out by noon.
    •  Negative results will be available on Dec. 27.
  • Specimens received after 3 p.m. on Dec. 23 through 8 a.m. Dec. 27 will be tested Dec. 27.
    • Results will be called out before 5 p.m.
  • Specimens received after 8 a.m. Dec. 27, and all specimens that arrive over the weekend will be tested Dec. 30.
    • Results will be called out before 5 p.m.

New Years

  • Specimens received between 8 a.m. and 3 p.m. on Dec. 31 will be tested on Jan. 1.
    • Positive results will be called out by noon.
    • Negative results will be available on Jan. 2.
  • Specimens received after 3 p.m. on Dec. 31 and before 8 a.m. on Jan. 2 will be tested on Jan. 2.
    • Results will be called out before 5 p.m.
  • Emergency testing is available on Dec. 24, Dec. 26, Dec. 28 and Jan. 2 by arrangement with laboratory personnel (512-776-7595).
    • Specimen receipt must be guaranteed by 8 a.m. on the day of testing.

Viral Isolation Laboratory 

  • DO NOT ship specimens for delivery Dec. 24 through Dec. 26. 
    • Store specimens collected during this time at -70°C or below.
    • Ship specimens on dry ice for delivery on Dec. 27.
  • DO NOT ship specimens for delivery Dec. 31 through Jan. 1. 
    • Store specimens collected during this time at -70°C or below.
    • Ship specimens on dry ice for delivery on Jan. 2.

Mycobacteriology/Mycology Laboratory

  • To receive expedited AFB Smear and NAA for M. tuberculosis test results before the Christmas holiday:
    • Ensure specimens are delivered to the laboratory by 8 a.m. on Dec. 23.
    • For expedited test requests call 512-776-7342.
  • DO NOT ship specimens Dec. 23 through Dec. 25.
    • Store collected specimens in the refrigerator and ship for delivery on Dec. 27. 
  • DO NOT ship specimens to be delivered on Dec. 31 or Jan. 1. 
    • Store collected specimens in refrigerator and ship for delivery on Jan. 2.

Serology Laboratory

  • DO NOT ship specimens Dec. 23 through Dec. 25.
    • Serum should be separated from the clot and frozen.
    • Ship with sufficient dry ice to keep serum frozen for delivery on Dec. 27. 
  • DO NOT ship specimens to be delivered on Dec. 31 or Jan. 1. 
    • Serum should be separated from the clot and frozen.
    • Ship with sufficient dry ice to keep serum frozen for delivery on Jan. 2.

Advanced Molecular Microbiology Laboratory

  • DO NOT ship specimens for CPO colonization testing to be received the following dates:
    • Dec. 23 through Dec. 27
    • Dec. 31 through Jan. 1
  • DO NOT ship specimens for other bacteria testing to be received the following dates:
    • Dec. 24 through Dec. 26
    • Dec. 31 through Jan. 1

Bacteriology Water Samples

  • Water samples will not be accepted the following dates:
    • Dec. 23 through Dec. 27
    • Dec. 31 through Jan. 1
Supply Order Requests
  • Priority overnight shipping requests received on or before Dec. 20 will be processed as normal.
  • Requests received by noon on Dec. 23 will be sent FedEx Ground.
  • Requests received after noon on Dec. 23 through Dec. 26 will be processed on Dec. 27.
  • Requests received on Dec. 27 will be processed Dec. 30. 

Contact the Texas DSHS Laboratory:

Call toll free: 1-888-963-7111 ext. 7318 or for local calls 512-776-7318

Email: LabInfo@dshs.texas.gov

Posted November 1, 2019


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (K2EDTA) purple top venous tubes

Lot #: 8249511

Expiration Date: 12/31/2019

Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions?

Call (512)776-6236

To order new supplies, fax an order to (512)776-7672.

To see previous notices, please visit http://www.dshs.texas.gov/lab/cc_notices.shtm

Posted November 19, 2019


DSHS Austin Laboratory Thanksgiving Holiday Closure Reminders

Newborn Screening (NBS)

Testing Notices:

  • NBS specimens received and accessioned on Wednesday, 11/27/2019 will be tested immediately by the NBS laboratory.
  • Healthcare providers may be notified of critical level preliminary presumptive positive results on Thursday, 11/28/2019 (Thanksgiving Day).
  • NBS testing will resume on Saturday, 11/30/2019.
  • Healthcare providers may be notified of critical level preliminary presumptive positive results on Sunday, 12/1/2019.

Healthcare Provider Reminders:

  • DO NOT delay collection or shipment of newborn screening specimens.
  • Ship dried specimens within 24 hours. If mail or courier services are unavailable, ship as soon as possible.

Clinical Chemistry

Testing Notices:

  • Total hemoglobin, lead, glucose, lipid/cholesterol and creatinine specimens must be received by Wednesday, 11/27/2019 to complete testing before the holiday.
  • DO NOT ship cholesterol, lipid profile, glucose, or creatinine specimens on Fridays or on the day before a state-observed holiday.

Healthcare Provider Reminders:

Microbiology

  • Rabies:
    • Ship rabies specimens via Greyhound Bus.  Specimens received between 8 AM and noon on Wednesday, 11/27/2019 will be tested Friday, 11/29/2019.
    • Positive results will be called out before noon Friday, 11/29/2019. 
    • Emergency testing is available on Friday, 11/29/2019 and Saturday, 11/30/2019 by arrangement with laboratory personnel (512-776-7595). Specimen receipt must be guaranteed.
    • All other specimens will be tested on Monday, 12/2/2019 and reported before 5 PM.
  • Viral Isolation Laboratory:
    • Do not ship specimens Wednesday, 11/27/2019 – Sunday, 12/1/2019.  Store specimens collected during this time at -70°C or below.
    • Ship specimens on dry ice the week of 12/2/2019.
  • Mycobacteriology/Mycology Laboratory (TB):
    • Ensure critical AFB Smear and NAA for M. tuberculosis specimens are delivered to the laboratory by 8:30 AM on Wednesday, 11/27/2019.  
    • Call 512-776-7342 for expedited test requests before 9 AM on Wednesday, 11/27/2019.
    • Do not ship specimens Wednesday, 11/27/2019 to Friday, 11/29/2019.  Keep specimens in refrigerated storage until shipment.
    • Specimens will not be tested from Thursday, 11/28/2019 to Sunday, 12/1/2019.

Bacteriology Water Samples

  • Water samples will not be accepted the following dates:
    • November 27, 2019 – December 1, 2019
    • December 23, 2019 – December 27, 2019
    • December 31, 2019 – January 1, 2020
Supply Order Requests
  • Priority overnight shipping requests received on 11/26/2019 will be issued and sent as normal.
  • All other requests received by noon on 11/26/2019 will be sent FedEx Ground.
  • Requests received after noon on 11/26/2019 through 12/1 will be sent Monday, 12/2/2019.

Questions?

1-888-963-7111 ext. 7318 or locally 512-776-7318

Main Email: LabInfo@dshs.texas.gov

NBS Email: NewbornScreeningLab@dshs.texas.gov

Clinical Chemistry Email: ClinicalChemistry@dshs.texas.gov

Container Preparation: ContainerPrepGroup@dshs.texas.gov

Posted November 04, 2019


DSHS Laboratory provider report cards are currently unavailable through the Clinical Chemistry Web Portal application due to unexpected technical difficulties.  We are actively working on finding a solution.

Report cards will be mailed to submitters on a monthly basis.

For questions:

The DSHS Laboratory apologizes for any inconvenience this may have caused.  

Posted October 29, 2019


Friendly Reminder to Texas Health Steps Submitters


As per the TMHP Texas Medicaid Provider Procedures Manual Children’s Services Handbook Section 5.3.11.6 Laboratory Test, the following tests must be submitted to the DSHS Laboratory:

Total hemoglobin - 85018

Blood lead* - 83655

Gonorrhea/Chlamydia (GC/CT), Amplified RNA probe – 87491, 87591

*Testing for blood lead must be submitted to the DSHS Laboratory unless the test is performed in the provider’s office using point-of-care testing.

Tests that must be sent to the DSHS Laboratory but that are processed elsewhere are not reimbursed.

For specimens submitted to the DSHS Laboratory, the complete medical checkup includes specimen collection supplies, mailing and shipping supplies, and reporting of test results. These services and supplies are limited to Texas Health Steps medical checkup laboratory services provided in the course of a medical checkup to Texas Health Steps clients. Unauthorized use of services and supplies is a violation of federal regulations

Posted October 25, 2019



Changes to the Texas DSHS Laboratory Fee Schedule Including a fee increase to the NBS test


The Department of State Health Services (DSHS) Laboratory Services Section (LSS) is in the process of revising laboratory testing and fees for laboratory services to meet business needs.  These revisions are proposed to take effect January 1, 2020. Stakeholders can submit comments until December 30, 2019 at LabInfo@dshs.texas.gov or by mail at:  Laboratory Services Section, Attn. Fee Schedule Changes, PO Box 149347, Austin, TX 78714-9347.  


Increase of Fees Due to Inflation:

The broadest change to the Austin and South Texas DSHS Laboratory fee schedules would include the addition of 3% inflation to testing fees that have not been updated in the past year.  DSHS’ inflation-related increases would mirror medical inflation which is calculated by the Federal Bureau of Labor Statistics.  Laboratory Services Section would adopt inflation-related increases to offset increased testing costs, such as laboratory supplies and various procedural/ technological changes that allow Texas to keep pace with public health lab testing standards.

 

There will be a fee increase to the NBS test:

Effective January 1, 2020, the new cost of PAID newborn screening (NBS) kits will be raised to $60.58 due to the addition of X-linked adrenoleukodystrophy (X-ALD) to the test panel.  PAID NBS kits ordered on or after January 1, 2020 will be billed at the new price of $60.58.

 

Other fee schedule changes:

Visit https://www.dshs.texas.gov/lab/Fees/90-day-notice---Jan-2020-Fee-Schedule-Notice---full-letter-for-website.pdf to view all proposed fee schedule changes, including:

  • fee changes to existing tests,
  • changes to test names to more accurately reflect the actual test procedure,
  • new tests added, and
  • existing tests discontinued.

 

The new fee schedules will be posted to the DSHS Laboratory website by January 1, 2020.  To view the current Austin and South Texas DSHS Laboratory fee schedules, please use the following link: http://www.dshs.texas.gov/lab/fees.shtm


DSHS Laboratory Forms:

As with previous fee revisions, the laboratory submission forms will also be revised.  Revised submission forms will be provided to you no later than December 31, 2019, and they may be used beginning January 1, 2020.  

Thank you for your continued partnership and support.


Posted October 1, 2019



New Contact Information for Remote Data Systems Help

Effective June 3, 2019

Customers using Result Web Portal, Newborn Screening Web Application (Neometrics), or both, must contact the HHSC Consolidated Help Desk for password and login issues

HHSC Consolidated Help Desk:

Email: help@hhsc.state.tx.us 

Phone: 855-435-7181

Questions? 

Call: 1-888-963-7111 ext. 7578 or for local calls 512-776-7578

Email: RemoteLabSupport@dshs.texas.gov 

Posted May 31, 2019


Texas Department of State Health Services Laboratory - Annual Customer Satisfaction Survey, Austin TX

Please complete the following survey. Your responses are very important as they help us improve our services.

The survey will take approximately 5 minutes to complete.  Please click “OK” to begin the survey. 

Please complete the survey by March 25, 2019.

If you have questions, contact the DSHS Laboratory at 512-776-7598.

Posted February 27, 2019



The Texas Department of State Health Services (DSHS) Laboratory Services Section(LSS) is proposing changes to the Texas Administrative Code (TAC).

The purpose of the changes is to repeal rules §73.54 and §73.55 related to the Fee Schedule for Clinical Testing and Newborn Screening, as well as Chemical Analyses, from TAC. Additionally, rule §73.41 will be amended to direct stakeholders to the LSS website to view the most current laboratory fee schedule.

The public comment period ends January 27, 2019.  Additional details, including a full draft of the proposed rule changes may be found here.    https://hhs.texas.gov/laws-regulations/policies-rules/health-human-services-rulemaking

Posted January 10, 2019 



ATTENTION SUBMITTERS

CHECK THE EXPIRATION DATE ON

DSHS SNAP-APART FILTER PAPER CARDS


DSHS Snap-Apart filter paper cards, with lot number W131 (magenta ink), 

EXPIRE on January 31, 2019.

These cards are used for Hemoglobin Electrophoresis, PKU monitoring, and DNA testing.

Specimens collected on these cards after January 31, 2019 will be REJECTED.


What to do next:

  • Discard any remaining cards after 1/31/2019.
  • To order more DSHS Snap Apart Filter Paper Cards:

         o  Email: ContainerPrepGroup@dshs.texas.gov  or Call: 1-888-963-7111 ext. 7661.

 


Questions / Comments

Call toll free: 1-888-963-7111 ext. 7333 or for local calls 512-776-7333

Email: NewbornScreeningLab@dshs.texas.gov


Posted December 18, 2018



Austin Laboratory Christmas and New Year 

Holiday Closure Reminders


Clinical Chemistry Laboratory:

Christmas Holiday Closed Dates:

12/24/2018 – 12/26/2018

New Year’s Holiday Closed Date:

1/1/2019

  • Specimen submissions for total hemoglobin, lead, glucose, lipid/cholesterol and creatinine testing must be received by Friday, 12/21/2018 to complete testing prior to the Christmas holiday and by Friday, 12/28/2018 to complete testing prior to the New Year’s holiday.
  • DO NOT ship cholesterol, lipid panel, glucose, or creatinine specimens between the dates of 12/21/18 - 12/26/18; and 12/28/18 - 1/1/2019.

Reminders:

  • Specimens submitted for lead and total hemoglobin testing must be received within 14 days of collection.
  • Specimens submitted for glucose, lipid/cholesterol, and creatinine testing must be received according to specimen submission guidelines available at 
    https://www.dshs.texas.gov/lab/MRS_labtests_toc.shtm

Questions? Contact the Texas DSHS Laboratory:

Call toll free: 1-888-963-7111 ext. 7318 or for local calls 512-776-7318

Email: LabInfo@dshs.texas.gov

NewbornScreeningLab@dshs.texas.gov

Or: ClinicalChemistry@dshs.texas.gov


Posted December 6, 2018


RESULTS ARE JUST A CLICK AWAY…

 

Sign up for a free online account today!


Available remote data systems:  

  • Newborn Screening (NBS) Results via Neometrics
  • Clinical Chemistry (THSTEPS) Results via Results-Web Portal
  • Public Health Microbiology (PH) Results via Results-Web Portal 
  • Public Health Microbiology (PHLIMS for Epidemiologists) Results via Results-Web Portal (LabWare)   


Signing up is easy!

To use the above remote data system(s), complete these forms:

  • One Facility Security Agreement per facility (or per Submitter ID) (pdf)
  • One Web User Access Agreement per user (pdf)  

Once forms are completed email to: Remotelabsupport@dshs.texas.gov  

More information about the web applications can be found on the DSHS Laboratory Services Section website here.

Posted October 30, 2018



Texas Department of State Health Services - Laboratory

Thanksgiving Holiday Closure Reminders

The Texas DSHS Laboratory in Austin will be closed:

11/22/2018 - Thursday
11/23/2018 – Friday


Newborn Screening (NBS)

Testing Notices:

  • NBS specimens received and accessioned on Wednesday, 11/21/2018 will be tested immediately by the NBS laboratory.
  • Healthcare providers may be notified of critical level preliminary presumptive positive results on Thursday, 11/22/2018 (Thanksgiving Day).
  • NBS testing will resume on Saturday, 11/24/2018.
  • Healthcare providers may be notified of critical level preliminary presumptive positive results on Sunday, 11/25/2018.

 

Healthcare Provider Reminders: 

  • DO NOT delay collection or shipment of newborn screening specimens.
  • Ship dried specimens within 24 hours. If mail or courier services are unavailable, ship as quickly as possible.

 


Clinical Chemistry

Testing Notices:

  • The Clinical Chemistry laboratory must receive specimen submissions for total hemoglobin, lead, glucose, lipid/cholesterol and creatinine testing by Wednesday, 11/21/2018 to complete testing prior to the holiday.
  • DO NOT ship cholesterol, lipid profile, glucose, or creatinine specimens on Fridays or on the day before a state-observed holiday.

 

Healthcare Provider Reminders:

  • Specimens submitted for lead and total hemoglobin testing must be received within 14 days of collection.
  • Specimens submitted for glucose, lipid/cholesterol and creatinine testing must be received according to specimen submission guidelines available at http://www.dshs.state.tx.us/lab/mrs_labtests_toc.shtm


     

Microbiology

Testing Notices:

  • Specimens for rabies testing should be shipped via Greyhound Bus.  Specimens received between 8 AM and noon on Wednesday, 11/21/2018 will be tested Friday, 11/23/2018 and positive results will be called out before noon. 
  • Emergency testing will be available on Friday, 11/23/2018 and Saturday, 11/24/2018 by arrangement with laboratory personnel (512-776-7595) if specimen receipt can be guaranteed.   Negative specimen results will be available Monday, 11/26/2018.  All other specimens will be tested on Monday, 11/26/2018 and reported before 5 PM.


Healthcare Provider Reminders:

  • Viral Isolation Laboratory:  Do not ship specimens Wednesday, 11/21/2018 – Sunday, 11/25/2018.  If specimens are collected during this time period, please store at -70°C or below and ship specimens the following week, beginning Monday, 11/26/2018 on dry ice.
  • Mycobacteriology/Mycology Laboratory (TB): To receive expedited AFB Smear and/or NAAfor M. tuberculosis test results before the holiday, please ensure that specimens are delivered to the laboratory by 8:30 AM on Wednesday, 11/21/2018. Please telephone expedited test requests to 512-776-7342.

   

Questions? Contact the Texas DSHS Laboratory:

Call toll free: 1-888-963-7111 ext. 7318 or for local calls 512-776-7318

Email: LabInfo@dshs.texas.gov

NewbornScreeningLab@dshs.texas.gov

Or: mailto:ClinicalChemistry@dshs.texas.gov

Posted October 2, 2018



The Texas Department of State Health Services (DSHS) Laboratory Services Section  is proposing changes to the Texas Administrative Code (TAC).

The purpose of the changes is to repeal rules §73.54 and §73.55 related to the Fee Schedule for Clinical Testing and Newborn Screening, as well as Chemical Analyses, from TAC. Additionally, rule §73.41 will be amended to direct stakeholders to the LSS website to view the most current laboratory fee schedule.

Changes to the Laboratory’s Public Fee Schedule will be made based on the business needs of the LSS and the public health needs of the department and posted on the Laboratory’s website for stakeholder review. Changes to available laboratory testing and related pricing may include implementing new testing methodologies, updating fees to reflect the cost of testing, and eliminating certain low volume tests to make more efficient use of staff time and to reduce costs. Any increase in fees may include processes for stakeholder input as well as customer communication regarding all changes to the fee schedule.

A full draft of the proposed rule changes may be found in the draft rules section here. https://hhs.texas.gov/laws-regulations/policies-rules/health-human-services-rulemaking

For questions or comments please contact Martha Thompson at martha.thompson@dshs.texas.gov or 

(512) 776-6191 by August 31, 2018.

Posted August 20, 2018  



NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (K2EDTA) purple top venous tubes

Lot #: 7129970

Expiration Date: 8/2018


Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions?

Call (512)776-6237 or (512) 776-2628.

To order new supplies, fax an order to (512)776-7672.

 

To see previous notices, please visit http://www.dshs.texas.gov/lab/cc_notices.shtm

Posted 08/09/2018


Notice of Rider 37 Stakeholder Meeting - DSHS Newborn Screening Program
Thursday, July 12, 2018 2:00pm – 4:00pm

The Department of State Health Services (DSHS) will hold a stakeholder meeting to accept comments as the agency develops a report for the S.B. 1, 85th Legislature, Regular Session, Article II, Department of State Health Services, Rider 37. DSHS will receive oral or written comments by interested persons. Individuals can present oral statements when called upon in order of registration. DSHS will determine the comment time for each individual by the total number of persons registered to speak in the time allotted. If time permits, each speaker will have three minutes, but this amount may be adjusted to allow for more registrants to provide comments.

Location:

Department of State Health Services Central Campus
Moreton Building – Room M-100
1100 West 49th Street, Austin, TX
For location details: http://www.dshs.texas.gov/visitor/complex.shtm

Background:

The 2017-18 General Appropriations Act, S.B. 1, 85th Legislature, Regular Session, 2017 (Article II, Department of State Health Services, Rider 37) requires the Department of State Health Services (DSHS) to study the most effective way to bill private insurers for newborn screening kits. The study must include the feasibility of requiring DSHS to bill private insurers for the cost of newborn screening kits and of requiring private insurers to automatically update their payment rates for the cost of newborn screening kits based on panel changes.

Stakeholders may provide comments in person on July 12th or submit written comments until July 26, 2018. Stakeholders are encouraged to share this notice with colleagues and affiliated organizations, partners, and anyone who may be interested in this report.

Written comments may be sent to:
E-mail: NewbornScreeningLab@dshs.texas.gov
Fax: 512-776-7221 Attention: Newborn Screening
Mail:
Texas Department of State Health Services
Newborn Screening Laboratory, MC 1947
PO Box 149347
Austin, TX 78714-9347

Review the Stakeholder Meeting Agenda for details regarding meeting topics and comment opportunities.


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: MAP (K2EDTA) purple top capillary tubes
Lot #: 6356673
Expiration Date: 7/2018

Please review your stock of MAP (K2EDTA) purple top capillary tubes and discard any tubes that are expired.
Specimens collected in expired tubes will be rejected.

Questions? Call (512) 776-6237 or (512) 776-2628.
To order new supplies, fax an order to (512) 776-7672.

Posted 07/02/2018


Tips for Shipping Whole Blood Specimens during the Texas Summer


Tips for shipping whole blood specimens during the Texas summer:

  • Drop off specimens inside the post office.
  • Avoid leaving specimens in locations that are subject to high temperatures (i.e., metal lockboxes or mailboxes).
  • Consider shipping specimens overnight using a courier service.

For questions regarding this notice, please email ClinicalChemistry@dshs.texas.gov.

Posted 06/25/2018


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (K2EDTA) purple top venous tubes
Lot #: 7067775
Expiration Date: 6/2018

Please review your stock of 2mL (K2EDTA) purple top venous tubes and discard any tubes that are expired.
Specimens collected in expired tubes will be rejected!

Questions? Call (512) 776-6237 or (512) 776-2628.
To order new supplies, fax an order to (512) 776-7672.

Posted 06/05/2018


2nd NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: MAP (K2EDTA) purple top capillary tubes
Lot #: 6306584 & 6306587
Expiration Date: 5/2018

Please review your stock, discarding any that are expired.
Specimens collected in expired tubes will be rejected!

Questions? Call (512)776-6237 or (512)776-2628.
To order new supplies, fax an order to (512)776-7672.

Posted 05/14/2018


1st NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: MAP (K2EDTA) purple top capillary tubes Lot #: 6306584 & 6306587 Expiration Date: 5/2018

Please review your stock, discarding any that are expired. Specimens collected in expired tubes will be rejected!

Questions? Call (512)776-6237 or (512)776-2628. To order new supplies, fax an order to (512)776-7672.

posted 05/03/2018


Hints to Avoid Rejections for “Two Identifiers Not Met”

Did you know that the #2 reason for rejection of Clinical Chemistry specimens is the primary specimen container does not include two patient-specific identifiers?

Hints to avoid rejections for “Two Identifiers Not Met”:

  • Always label the specimen with at least two patient-specific identifiers, such as Date of Birth, Medical Record Number, Medicaid Number, or Social Security number.
  • Ensure that the identifiers on the specimen label and the specimen submission form match exactly.
  • Pack and ship the specimen and associated specimen submission form together.

For questions regarding this notice, please email ClinicalChemistry@dshs.texas.gov.


posted 04/18/2018


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (EDTA K2) purple top venous tubes
Lot #: 7016667

Expiration Date: 4/2018

______________________________________________


Please review your stock and discard any that are expired.
Specimens collected in expired tubes will be rejected!
Questions? Call (512)776-6237 or (512) 776-2628.
To order new supplies, fax an order to (512)776-7672.

Posted  04/11/2018


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: MAP (EDTA K2) purple top capillary tubes
Lot #: 6194508
Expiration Date: 01/2018

Please review your stock, discarding any that are expired.
Specimens collected in expired tubes will be rejected!

Questions? Call (512) 776-3509 or email ClinicalChemistry@dshs.texas.gov.
To order new supplies, fax an order to (512)776-7672.

Posted 01/12/2017


Important Notice:

Please ensure that the Date of Collection on submission forms accurately reflects the new year to avoid possible specimen rejection for invalid information.

For questions, contact Specimen Logistics by e-mail at ClinicalChemistry@dshs.texas.gov

Posted 12/29/2017


Laboratory Holiday Closure Notice: Christmas and New Year 2017

posted 12/8/2017


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (EDTA K2) purple top venous tubes

Lot #: 6253676

Expiration Date: 12/2017

Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected

Questions? Call (512)776-6236. To order new supplies, fax an order to (512)776-7672

Posted 12/14/2017


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: MAP (EDTA K2) purple top capillary tubes

Lot #: 6120720

Expiration Date: 11/2017

Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions? Call (512)776-6236.

To order new supplies, fax an order to (512)776-7672.

Posted Nov. 14, 2017


Laboratory Holiday Closure Notice: Thanksgiving 2017

Posted Nov. 13, 2017


DSHS Snap-Apart filter Paper Cards w131

Attention Submitters: please check the expiration date on the DSHS Snap-Apart Filter Paper Cards. Those with lot number w131 (gold ink) used for Hemoglobin Electrophoresis EXPIRE Oct. 31, 2017. Specimens collected on these cards after October 31, 2017 will be REJECTED.

Posted Oct. 16, 2017


Updated Specimen Submission Forms

The DSHS Laboratory recently updated several specimen submission forms, including the G-THSTEPS and G-1B submission forms.  New versions of both of these forms with pre-populated submitter information were mailed to active submitters of the DSHS Laboratory and are available in the DSHS Results Web Portal.  Additional submission forms were also updated; continue to use the current versions of any forms for which a replacement was not received.

These new forms take effect immediately.  Upon receipt of the new forms, please destroy previous versions and replace them with the current versions, dated August 2017.

 For more information regarding DSHS Laboratory Submission Forms, including current sample submission forms and instructions, visit the DSHS Laboratory website at http://www.dshs.texas.gov/lab/mrs_forms.shtm.

For questions or comments, please contact the Laboratory Reporting Group at 1-888-963-7111 extension 7578 or Tiffunee Odoms at 512-776-6275.

Posted Oct. 4, 2017


DSHS Results Web Portal FAQs

What can I access in the DSHS Results Web Portal?

  • Clinical Chemistry result reportsfor the last two years are available.  To obtain reports prior to 2016, contact Lab Reporting for assistance at 512-776-7578.
  • Submitter report cards are monthly reports for the facility’s Clinical Chemistry submissions including the number of specimens submitted and information on specimen quality and demographic issues.
  • Specimen Submission Formspre-populated with the facility’s information are available for printing or download.

How do I gain access to the DSHS Results Web Portal?

The required DSHS forms and more information on signing up are available at: http://www.dshs.texas.gov/lab/remotedata.shtm.

Will I still receive result reports by mail or fax?

Yes, but reports are available sooner through the Results Web Portal.

Will submitter report cards be sent by mail?

No, the only way to access report cards is through the DSHS Results Web Portal.

How do I update submitter information on my pre-populated specimen submission form?

Complete the Submitter ID Number Request Form and return to Lab Reporting by fax to 512-776-7533.  The Submitter ID Number Request Form is available at:  http://www.dshs.texas.gov/lab/mrs_forms.shtm.

Posted Oct. 4, 2017


Preparation for Hurricane Harvey: DSHS Laboratory Specimen Handling

As Texas prepares for the arrival of Hurricane Harvey, the DSHS Laboratory has these tips for THSteps providers to follow.

  1. Collect all specimens as usual.
  2. Expect delays from courier and postal services for areas that will be impacted by the hurricane.  Hold specimens until shipping and mailing services become available next week.
  3. Store specimens to ensure they remain at the appropriate temperature until shipping/mailing.
    • Freeze serum specimens after collection for glucose, cholesterol/HDL/lipid panel, and HIV/syphilis.
    • Refrigerate whole blood specimens for lead and hemoglobin.
  4. Anticipate loss of power and possible flooding.  Prepare a backup storage method, especially for those specimens that require refrigeration and freezing.
  5. Maintain specimens in a dry location, especially for newborn screening specimens.
  6. Expect a possible backlog for courier and postal services when they resume.  

Posted Aug. 25, 2017


DSHS Laboratory Now Offers Creatinine Testing

Effective August 1, 2017, the Department of State Health Services Austin Laboratory began offering Creatinine testing.  Serum specimens should be submitted at appropriate temperature to the DSHS Laboratory using an overnight courier with the G-1B specimen submission form.  See the DSHS Laboratory Testing Services Manual for further details on specimen collection, handling, and shipping at http://www.dshs.texas.gov/lab/mrs_labtests_toc.shtm.  For questions, contact ClinicalChemistry@dshs.texas.gov.

Posted: August 2, 2017 


NOTICE: EXPIRING BLOOD COLLECTION TUBES

Type of Tube: 2mL (EDTA K2) purple top venous tubes

Lot #: 6124753

Expiration Date: 08/2017

Please review your stock, discarding any that are expired. 

Specimens collected in expired tubes will be rejected!

Questions? Call (512)776-6236.

To order new supplies, fax an order to (512)776-7672.

Posted 08/02/2017


Tips for Shipping Whole Blood Specimens during the Texas Summer:

  • Drop off specimens inside the post office.
  • Avoid leaving specimens in locations that are subject to high temperatures (i.e., metal lockboxes or mailboxes).
  • Consider shipping specimens overnight using a courier service.

For questions regarding this notice, please email ClinicalChemistry@dshs.texas.gov.

Posted 07/17/2017


Hints to Avoid Rejections for “Two Identifiers Not Met”

Did you know that “The requirement for two patient specific identifiers on the primary specimen container was not met.” is the number 2 reason for Clinical Chemistry specimen rejection at the DSHS laboratory?

Hints to avoid rejections for “Two Identifiers Not Met”:

  • Always label the specimen with at least two patient-specific identifiers, such as Date of Birth, Medical Record Number, Medicaid Number, or Social Security number.
  • Ensure that the identifiers on the specimen label and the specimen submission form match exactly.
  • Pack and ship the specimen and associated specimen submission form to the DSHS Laboratory together.

For questions regarding this notice, please email ClinicalChemistry@dshs.texas.gov.

Posted 07/17/2017


DSHS Laboratory to Offer Creatinine Testing

Effective August 1, 2017, the Department of State Health Services Austin Laboratory will begin offering Creatinine testing.  Serum specimens should be submitted at appropriate temperature to the DSHS Laboratory using an overnight courier with the G-1B specimen submission form.  See the DSHS Laboratory Testing Services Manual for further details on specimen collection, handling, and shipping at  http://www.dshs.texas.gov/lab/mrs_labtests_toc.shtm.  For questions, contact  ClinicalChemistry@dshs.texas.gov.

Posted 07/13/2017


Notice of Expiring Blood Collection Tubes

Type of Tube: 2mL (EDTA K2) purple top venous tubes

Lot #: 6064549

Expiration Date: 06/2017

Please review your stock, discarding any that are expired. Specimens collected in expired tubes will be rejected.

To order new supplies, fax an order to the DSHS Laboratory at (512)776-7672.

Posted 06/05/2017


Dyslipidemia and Diabetes Specimen shipping:

The Department of State Health Services Laboratory reminds all submitters to avoid sending serum specimens for dyslipidemia and diabetes screening on Fridays and on the day before a state-observed holiday. Use an overnight courier and ship specimens Monday – Thursday to avoid specimen rejection. For a list of FY17 holidays, please see the Texas State Holiday Schedule.

Posted 05/04/2017


Notice of Expiring Blood Collection Tubes

Type of Tube: 2mL (EDTA K2) purple top venous tubes

Lot #: 5356813

Expiration Date: 04/2017

Please review your stock, discarding any that are expired. Specimens collected in expired tubes will be rejected.

To order new supplies, fax an order to the DSHS Laboratory at (512)776-7672.

Posted April 10, 2017


New Dyslipidemia Reference Ranges: Effective May 1, 2017

The Laboratory will implement new reference ranges for cholesterol, triglyceride, HDL cholesterol, and LDL cholesterol levels effective May 1, 2017. The new reference ranges are based on the National Heart, Lung and Blood Institute (NHLBI) Expert Recommendations.

Current dyslipidemia reference ranges can be found under the MRS Clinical Chemistry Tests for Cholesterol.


New Feature on the Results Web Portal: Providers can now download and print specimen submission forms for THSteps testing directly from the Results Web Portal

Posted 1/23/2017 


Expiring Snap-Apart Filter Paper Cards lot w121

Posted 1/20/2017


Last updated May 27, 2020