Remote Data Systems
DSHS Laboratory Remote Data Systems Security
The DSHS Laboratory has put into place additional security controls on user accounts for its data systems.
Per DSHS Information Technology security policies, user accounts that have not been logged into for 90 days will be terminated. This affects the Newborn Screening Web Application (Neometrics) and Texas Public Health Laboratory Online.
Information and forms for re-applying for deactivated user accounts may be found below.
Questions
For login or application issues:
Email: RemoteLabSupport@dshs.texas.gov.
Include your name, user ID, facility name, submitter ID number, and a brief description of the problem along with any error messages.
General Laboratory Information:
Email: LabInfo@dshs.texas.gov or
Phone: 1-888-963-7111 ext. 2484
Quick Links
- Where do I log in to Remote Data Systems?
- What forms do I use to apply for a Remote Data Systems Account?
- How do I contact DSHS if I have general questions or problems with the systems?
- Additional Information
- Clinical Chemistry and Public Health Microbiology – Lab Online
- Newborn Screening – Web and HL7
Remote Data Systems Log-in Pages
Newborn Screening (NBS):
Lab Online - Public Health Microbiology (PH) and Clinical Chemistry (THSteps) for Providers:
Citrix Access for Epidemiologists:
Forms to Apply for a Remote Data Systems Account
To apply for access to any of the Remote Data Systems, please submit the following forms:
Facility Security Agreement (PDF 20kb), revised: 01/2025
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Only one is needed per facility (or per Submitter ID).
The Submitter ID/TPI number must match the numbers on the specimen submission forms.
Web User Access Agreement (PDF 22kb), revised: 01/2025
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Each person who will need access to the remote data services will need to complete their own web user access agreement.
Shared accounts (multiple people using one login) are not permitted.
Contact Us
General questions:
- Email: LabInfo@dshs.texas.gov, or
- Call 1-888-963-7111 ext. 2484 (toll-free)
Technical help (password reset, system problems):
Texas Public Health Laboratory (Lab Online)
|
Results Available |
Capabilities |
Resources |
|---|---|---|
|
Clinical Chemistry (THSteps): Lead, Hemoglobin, Hemoglobin Electrophoresis, Glucose, Lipid, RPR, Creatinine |
View / Print Result Reports
To obtain Clinical Chemistry reports before 2016, contact Lab Reporting at 512-776-7578 or fax a request to 512-776-7533 |
|
|
Public Health Microbiology (PH): TB, HIV/STD, Serology, Virology, Parasitology, Bacteriology, Rabies, etc. |
View / Print Result Reports Results availability dates: May 8, 2008 - Serology |
Citrix Access for Epidemiologists or LRNS
|
Results Available |
Capabilities |
Resources |
|---|---|---|
|
Public Health Microbiology (PH): TB, HIV/STD, Serology, Virology, Parasitology, Bacteriology, Rabies, etc. TB, HIV/STD, Serology, Virology, Parasitology, Bacteriology, Rabies, etc. |
View / Print Result Reports Results availability dates: May 8, 2008 - Serology |
|
Texas NBS Web Application - Neometrics
|
Results Available |
Capabilities |
Resources |
|---|---|---|
|
Newborn Screening (NBS): |
View / Print Result Reports Results availability date: February 2007 |
|
Texas Newborn Screening Electronic Ordering and Reporting (HL7)
The Texas Newborn Screening HL7 system allows Newborn Screening facilities to electronically:
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Submit validated newborn screening demographics to the DSHS Newborn Screening laboratory.
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Receive final newborn screening results.
Facilities interested in initiating an HL7 interface project with the Texas Newborn Screening Laboratory should first contact their IT and/or Interoperability departments to discuss feasibility. Email NewbornScreeningLab@dshs.texas.gov for more information on initiating a project.
TX DSHS NBS HL7 Orders Implementation Guide
TX DSHS NBS HL7 Results Implementation Guide