Public Sanitation and Retail Food Safety - Public Health Region 1
Report a Public Sanitation or Retail Foods Complaint
Please use the button below to file a complaint about suspected violations of food safety or public sanitations practices for review by DSHS.
NOTE: DSHS Northwest TX will investigate any public sanitation or retail food safety complaint in the Panhandle and South Plains areas that are not covered by a local health department. This form contains the specific counties where DSHS has jurisdiction. If your county is not listed, please visit the Texas Retail Food Establishments Jurisdictional Interactive Map (arcgis.com) to locate the proper authority.
Purpose
The Public Sanitation and Retail Food Safety Program provides services to the public by coordinated surveillance, consultation, complaint handling, and enforcement to maintain and improve environmental health in retail food facilities, schools, and youth camps. The Division staff respond to complaints related to community and environmental sanitation and health hazards and works with the public and local agencies and health departments. State law requires DSHS to permit and inspect retail food facilities in areas of Texas where no local health authority currently regulates. A primary focus is to educate the regulated industry regarding food safety. In addition, the staff investigates citizen complaints and provides assistance during disaster occurrences.
Contact Information
For technical assistance and questions, contact:
- Brittiany Bowling – Panhandle area
- Melissa Hardin – Panhandle area
- Kandace McNeese – South Plains area
- Kassi Anthony - Supervisor
A Note on Childcare and Home Inspections
As of February 15, 2013, we no longer inspect childcare centers or conduct home inspections for adoptions. The Department of Family and Protective Services is responsible for conducting inspections of these facilities and operations. If you would like to request a letter to submit to the Department of Family and Protective Services, contact Region 1 Retail Foods.
Related Links
- Complaint/Illness Report - Public Health Region 1
- DSHS Retail Foods Program
- Sanitation and Safety for Public Swimming Pools and Spas
- DSHS Youth Camp Program
- Training Modules
- Youth Camps:
- Approved Youth Protection Training and Examination Programs (Updated 5/20/2024)
- Pool Inspection Training
- Cottage Food Production:
- Youth Camps:
- Permitting Information - Retail Food Establishments
If you have comments or suggestions, please contact Kassi Anthony.
Get In Touch
Phone
806-783-6462Fax
806-783-6435
Physical Address
6302 Iola Ave
Lubbock, TX 79424
United States
Phone
806-783-6462Fax
806-373-4757
Physical Address
3407 Pony Express Way
Amarillo, TX 79118
United States
If you have comments or suggestions, please contact phr1.RetailFoods@dshs.texas.gov.