Public Sanitation and Retail Food Safety - Public Health Region 1

Report a Public Sanitation or Retail Foods Complaint

Please use the button below to file a complaint about suspected violations of food safety or public sanitations practices for review by DSHS.

NOTE: DSHS Northwest TX will investigate any public sanitation or retail food safety complaint in the Panhandle and South Plains areas that are not covered by a local health department. This form contains the specific counties where DSHS has jurisdiction. If your county is not listed, please visit the Texas Retail Food Establishments Jurisdictional Interactive Map (arcgis.com) to locate the proper authority.


Report a Complaint
 

Purpose

The Public Sanitation and Retail Food Safety Program provides services to the public by coordinated surveillance, consultation, complaint handling, and enforcement to maintain and improve environmental health in retail food facilities, schools, and youth camps. The Division staff respond to complaints related to community and environmental sanitation and health hazards and works with the public and local agencies and health departments. State law requires DSHS to permit and inspect retail food facilities in areas of Texas where no local health authority currently regulates.  A primary focus is to educate the regulated industry regarding food safety. In addition, the staff investigates citizen complaints and provides assistance during disaster occurrences.

Contact Information 

For technical assistance and questions, contact: 

A Note on Childcare and Home Inspections

As of February 15, 2013, we no longer inspect childcare centers or conduct home inspections for adoptions. The Department of Family and Protective Services is responsible for conducting inspections of these facilities and operations. If you would like to request a letter to submit to the Department of Family and Protective Services, contact Region 1 Retail Foods.

Related Links


If you have comments or suggestions, please contact Kassi Anthony.

Get In Touch

Physical Address

6302 Iola Ave
Lubbock, TX 79424
United States

Physical Address

3407 Pony Express Way
Amarillo, TX 79118
United States

If you have comments or suggestions, please contact phr1.RetailFoods@dshs.texas.gov.