Public Sanitation and Retail Food Safety - Public Health Region 1

Report a Public Sanitation or Retail Foods Complaint

Please use the button below to file a complaint about suspected violations of food safety or public sanitations practices for review by DSHS.

NOTE: DSHS Northwest TX will investigate any public sanitation or retail food safety complaint in the Panhandle and South Plains areas that are not covered by a local health department. This form contains the specific counties where DSHS has jurisdiction. If your county is not listed, please visit the Texas Retail Food Establishments Jurisdictional Interactive Map ( to locate the proper authority.

Report a Complaint


The Public Sanitation and Retail Food Safety Program provides services to the public by coordinated surveillance, consultation, complaint handling, and enforcement to maintain and improve environmental health in schools and youth camps. The Division staff respond to complaints related to community and environmental sanitation and health hazards and works with the general public and local agencies and health departments. State law requires DSHS to permit and inspect retail food facilities in areas of Texas where no local health authority currently regulates.  A primary focus is to educate the regulated industry regarding food safety. In addition, the staff investigates citizen complaints and provides assistance during disaster occurrences.

Department of State Health Services, PHR 1
Retail Foods Program

6302 Iola Ave
Lubbock, TX 79424
Phone: 806-783-6462
Fax: 806-783-6435

Department of State Health Services, PHR 1
Retail Foods Program 

3407 Pony Express Way
Amarillo, TX 79118
Phone: 806-655-7151
Fax: 806-373-4757

For technical assistance and questions, contact Lindsey EudeyBrittiany Bowling, or Melissa Hardin in the Panhandle area or Leslie Morgan or Kandace McNeese in the South Plains area.

As of February 15, 2013, we no longer inspect childcare centers or conduct home inspections for adoptions. The Department of Family and Protective Services is responsible for conducting inspections of these facilities and operations.

Related Links


If you have comments or suggestions, please contact Kassi Anthony.