Frequently Asked Questions
Has DSHS altered guidance on the newborn
hearing screening protocol?
No. Continue to
follow national 1-3-6 guidelines and best practices. However, DSHS recognizes
that healthcare providers may need to adjust newborn hearing screening
protocols.
Notify the TEHDI Program at TEHDI@dshs.texas.gov about protocol changes.
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My
facility is suspending all hearing screening. What should we do?
Providers still need to
create records in the TEHDI MIS for each birth at their facility. If resources
don’t permit doing this daily, contact OZ Systems for assistance.
Once your facility resumes hearing screening services,
contact families to bring their infant back for the screen.
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Will my certification status be impacted by changes in hospital operations?
Changes in protocol as a response to COVID-19
will not affect your facility’s certification status.
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My facility is suspending outpatient
screening services. What should we do?
For infants who do not pass
the birth screen inform the PCP and the family following normal protocol. If there are no other community outpatient
screening services available for a referral, wait until your facility resumes
outpatient screening services and contact families to bring their infants back
for the follow-up screen.
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I
have an infant who needs audiological assessment, but the audiology clinic is
closed. What should I do?
For
infants who need an audiological assessment and there is no provider in the
community available to perform the evaluation, maintain a list of those infants
so that you can initiate a referral once the audiologist resumes normal
protocol.
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How should I document in the TEHDI MIS?
Download
detailed instructions on how to properly document in the TEHDI MIS during the
COVID-19 disaster.
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Questions?
TEHDI Program
tehdi@dshs.texas.gov
OZ Systems
1-866-427-5768,
select option 3
ozhelp@oz-systems.com