• Contact Us

    For CHW certification questions:
    (512) 776-2570; or
    (512) 776-2624

    For Instructor or Training Program certification questions:
    (512) 776-3860; or
    (512) 776-2208

    Email questions:
    Email the CHW program

    Fax: (512) 776-7555

    Mailing address:
    Texas Department of State Health Services
    P.O. Box 149347, MC1945                                                                                          
    Attn: CHW Training and Certification Program
    Austin, TX 78714-9347

Community Health Workers - CHWs

A Community Health Worker (CHW) is a person who, with or without compensation is a liaison and provides cultural mediation between health care and social services, and the community. A promotor(a) or community health worker: is a trusted member, and has a close understanding of, the ethnicity, language, socio-economic status, and life experiences of the community served. A promotor(a) or community health worker assists people to gain access to needed services and builds individual, community, and system capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, patient navigation and follow-up, community health education and information, informal counseling, social support, advocacy, and participation in clinical research.

Community Health Worker Certification

  • Requirements for CHW certification
  • Initial Application for certification as a Promotor(a) or Community Health Worker 

Community Health Worker Renewals

  • Renewal requirements for certification as a Promotor(a) or Community Health Worker.  
  • Renewal Applications
  • Expiration/reapplication 

Training Programs & Certification Courses

  • Information on training opportunities for CHWs provided by certified training programs approved by the Texas Department of State Health Services (DSHS). 

Continuing Education Opportunities (CEUs) 

  • Information for certified continuing education units (CEUs) for CHWs provided by training programs approved by DSHS.

Networks and Associations (pdf)

  • A current list of CHW Networks or Associations and contact information. 

Other helpful information:

Benefits of Certification and CHW Testimonials

Verify business or professional license (certification)

External links to other sites are intended to be information and do not have the endorsement of the Texas Department of State Health Services.  

Return to CHW Program Home Page

Last updated August 29, 2018