• Contact Us

    CHW Certification 
    512-776-2570  or  512-776-2624 

    Instructor or Training Program Certification
    512-776-3860  or  512-776-2208 

    Email: chw@dshs.texas.gov 

    Fax: 512-776-7555 

    Mailing Address
    Texas Department of State Health Services 
    P.O. Box 149347, MC 1945 
    Attn: CHW Training and Certification Program
    Austin, TX 78714-9347 

Community Health Workers

Español - Promotores de Salud A Community Health Worker (CHW) who, with or without compensation, is a liaison and provides cultural mediation between health care, social services and the community. A promotor(a) or community health worker: is a trusted member, and has a close understanding of, the ethnicity, language, socio-economic status, and life experiences of the community served. 

A promotor(a) or community health worker assists people to gain access to needed services and builds individual, community, and system capacity. They help increase health knowledge and self-sufficiency through a range of activities such as outreach, patient navigation and follow-up, community health education and information, informal counseling, social support, advocacy, and participation in clinical research.

Recognize an Outstanding Community Health Worker 

The Texas Department of State Health Services (DSHS) seeks requests to recognize and honor an outstanding individual who has excelled in serving his/her community as a Community Health Worker (CHW). This request may honor individuals currently working in the field or serve as a memorial for a CHW who has passed away. Details are in the recognition request form. 

Deadline: June 14, 2019

Submit the recognition request form and a typed letter highlighting the individual’s accomplishments. The submission deadline is Friday, June, 14, 2019. 

Certification, Renewals, Training and Continuing Education 

Community Health Worker Certification

  • Requirements for CHW certification
  • Initial application for certification as a Promotor(a) or Community Health Worker 

Community Health Worker Renewals

  • Renewal requirements for certification as a Promotor(a) or Community Health Worker 
  • Renewal applications
  • Expiration/reapplication 

Training Programs & Certification Courses - Information on training opportunities for CHWs provided by certified training programs approved by the Texas Department of State Health Services (DSHS). 

Continuing Education Opportunities (CEUs) - Information for certified continuing education units for CHWs provided by training programs approved by DSHS. 

Other helpful information 

Networks and associations (pdf) - List of CHW Networks or Associations and contact information. 

Benefits of certification (pdf) and CHW Testimonials

Verify business or professional license (certification) 


External links to other sites are intended to be information and do not have the endorsement of the Texas Department of State Health Services. 

Last updated June 12, 2019