THISIS FAQ – System Access

Password Reset

  1. When you receive your login information, log into the system.
  2. Click on your name in the upper right-hand corner.
  3. Select Edit Profile. Edit User Information screen will show up.
  4. Select a security question and enter the security answer. Save. This action will allow you to gain access to reset your password should you forget.

If you still need help with a password reset, email the DSHS TBHIVSTD THISIS Helpdesk at TBHIVSTD.THISISHelpdesk@dshs.texas.gov.
 

How do new users get access to view only MIS?

Users need to follow the instructions on the THISIS website for access to any systems associated with HIV/STD Surveillance and PHFU. Within the forms, users can request view-only access to the legacy STD*MIS system for search-only rights. Users can visit the database account management page for more information and guidance.