THISIS FAQ – Helpful Tips

  • Identify a person who is a “power-user” at your site. When issues are identified, users can work with this person to seek resolution. This person could also be charged with visiting the manuals/tools/resources to see if a solution is already available.
  • Use Save and Stay when working in lengthy question packages.
  • Continue to be patient with yourselves. Try new things. Keep submitting tickets!