Texas Department of State Health Services

- Remote Data Systems | FAQ -

DSHS Laboratory Remote Data Systems Security

The DSHS Laboratory has put into place additional security controls on user accounts for its data systems.

Per DSHS Information Technology security policies, user accounts that have not been logged into for 90 days will be terminated. This affects the Newborn Screening Web Application (Neometrics) and Texas Public Health Laboratory Online.

Information and forms for re-applying for deactivated user accounts may be found at Remote Data Systems: https://www.dshs.texas.gov/lab/remotedata.shtm

Questions

Remote Data Systems Account Assistance:

Email: RemoteLabSupport@dshs.texas.gov.

General Laboratory Information:

Email: LabInfo@dshs.state.tx.us or

Phone: 1-888-963-7111 ext. 2484

Laboratory Remote Data Systems
Quick Links
Where do I log in to Remote Data Systems? What forms do I use to apply for a Remote Data Systems Account? How do I contact DSHS if I have general questions or problems with the systems? Additional Information Clinical Chemistry and Public Health Microbiology – Lab Online Newborn Screening – Web and HL7
1. Remote Data Systems Log-in Pages
Newborn Screening (NBS): Texas NBS Web Application (Neometrics) Lab Online - Public Health Microbiology (PH) and Clinical Chemistry (THSteps) for Providers: Lab Online Citrix Access for Epidemiologists: Citrix Access
2. Forms to Apply for a Remote Data Systems Account
To apply for access to any of the Remote Data Systems, please submit the following forms: Facility Security Agreement (PDF 20kb), revised: 04/2020 Only one needed per facility (or per Submitter ID). Submitter ID/TPI number must match the numbers on the specimen submission forms. Web User Access Agreement (PDF 22kb), revised: 04/2020 Each person that will need access to the remote data services will need to complete their own web user access agreement. Shared accounts (multiple people using one log-in) are not permitted.
3. Contact Us
General questions: Email: LabInfo@dshs.state.tx.us , or Call 1-888-963-7111 ext. 2484 (toll free) Technical help (password reset, system problems): Email: RemoteLabSupport@dshs.texas.gov .
Texas Public Health Laboratory (Lab Online)
Results Available	Capabilities	Resources
Clinical Chemistry (THSteps): Lead, Hemoglobin, Hemoglobin Electrophoresis, Glucose, Lipid, RPR, Creatinine	View / Print Result Reports Results availability date: January 1, 2017 to current date To obtain Clinical Chemistry reports prior to 2016, contact Lab Reporting at 512-776-7578 or fax a request to 512-776-7533	Lab Online User Guide (PDF 563k) Clinical Chemistry Laboratory Home Page
Public Health Microbiology (PH): TB, HIV/STD, Serology, Virology, Parasitology, Bacteriology, Rabies, etc.	View / Print Result Reports Results availability dates: May 8, 2008 - Serology July 2, 2008 - Bacteriology, Molecular Biology July 28, 2008 - Mycobacteriology (including TB), Virology, Consumer Microbiology
Citrix Access for Epidemiologists or LRNS
Results Available	Capabilities	Resources
Public Health Microbiology (PH):TB, HIV/STD, Serology, Virology, Parasitology, Bacteriology, Rabies, etc. TB, HIV/STD, Serology, Virology, Parasitology, Bacteriology, Rabies, etc.	View / Print Result Reports Results availability dates: May 8, 2008 - Serology July 2, 2008 - Bacteriology, Molecular Biology July 28, 2008 - Mycobacteriology (including TB), Virology, Consumer Microbiology	PHLIMS Procedure – Accessing Submitter Reports in LabWare (PDF 290k) PHLIMS Access - Loading Citrix Client (PDF 738k)
Texas NBS Web Application - Neometrics
Results Available	Capabilities	Resources
Newborn Screening (NBS):	View / Print Result Reports View Facility Report Cards Submit demographic information electronically Replace manual completion of the demographic form by generating labels Results availability date: February 2007	NBS Web Based Systems Manual Search Tips for Locating NBS results Label Printer Configuration (PDF 288kb) How to print using Avery Labels (PDF 300kb) Newborn Screening Laboratory Home Page
Texas Newborn Screening HL7 Capability
The Texas Newborn Screening HL7 system allows Newborn Screening facilities to electronically: Submit validated newborn screening demographics to the DSHS Newborn Screening laboratory. Receive final newborn screening results. Facilities interested in initiating an HL7 interface project with the Texas Newborn Screening Laboratory should first contact their IT department to discuss feasibility. Facility IT departments may email NewbornScreeningLab@dshs.state.tx.us for more information regarding requirements for establishing an interface.