Contact Us
General Program Inquiries
Email: EMS Information
Phone: 512-834-6700
Fax: 512- 206-3778
Mailing Address
Send correspondence only to:
EMS and Trauma Systems MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
Assistance with EMS Licensing
Email: EMS Personnel
Phone: 512-834-6700, Option 2
Fax: 512-206-3779
Email: EMS Providers/FRO
Phone: 512-834-6700, Option 4
Fax: 512-206-3779
Email: EMS Education Programs
Phone: 512-834-6700, Option 7
Fax: 512-206-3779
Mailing Address
Send correspondence only to:
EMS Certification Group MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS Regional Field Offices
Hospital Designation Programs
Email: Designation Programs
Phone: 512-834-6700
Fax: 512-206-3781
Mailing Address
Send correspondence only to:
EMS and Trauma Systems Designation Programs MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
Medical Advisory Board
Email: Medical Advisory Board
Phone: 512-834-6700, Option 3
Fax: 512-206-3778
Mailing Address
Send correspondence only to:
Medical Advisory Board MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
Out-of-Hospital DNR Program
Email: Adrienne Kitchen
Phone: 512-231-5762
EMS Complaints and Criminal History
EMS Complaints
Email: EMS Complaints
Phone: 512-834-6765
Fax: 512-206-3780
Mailing Address
Send correspondence only to:
EMS Complaints MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS Criminal History
Email: EMS Evaluations
Phone: 512-431-1470
Fax: 512-206-3780
Mailing Address
Send correspondence only to:
EMS Central Unit MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS Enforcement
Crystal Gallegos, EMS Compliance Specialist
Phone: 512-484-4923
Daniel Williams, EMS Compliance Specialist
Phone: 512-670-6512
Krystal Gilbert, EMS Compliance Support
Phone: 512-484-1075
Ademola Olufemi, Consumer Safety Unit Manager
Phone: 512-574-4716
Physical Address
We only receive special service deliveries, such as UPS or Federal Express, at this address. Do not send money to this address.
DSHS Consumer Protection Division
1100 W. 49th Street
Austin, TX 78756