Contact Us
General Program Inquiries
Email: EMS Information
Phone: 512-834-6700
Fax: 512- 206-3778
Mailing Address
Send correspondence only to:
EMS and Trauma Systems MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS/Trauma System Management Organization
Assistance with EMS Licensing
Email: EMS Personnel
Phone: 512-834-6700, Option 2
Fax: 512-206-3779
Email: EMS Providers/FRO
Phone: 512-834-6700, Option 4
Fax: 512-206-3779
Email: EMS Education Programs
Phone: 512-834-6700, Option 3
Fax: 512-206-3779
Mailing Address
Send correspondence only to:
EMS Certification Group MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS Regional Field Offices
View regional office contact information.
Hospital Designation Programs
Email: Designation Programs
Phone: 512-834-6700
Fax: 512-834-6611
Mailing Address
Send correspondence only to:
EMS and Trauma Systems Designation Programs MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
Medical Advisory Board
Email: Medical Advisory Board
Phone: 512-834-6700, Option 3
Fax: 512-206-3778
Mailing Address
Send correspondence only to:
Medical Advisory Board MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
Out-of-Hospital DNR Program
EMS Complaints and Criminal History
EMS Complaints
Email: EMS Complaints
Phone: 512-834-6765
Fax: 512-206-3780
Mailing Address
Send correspondence only to:
EMS Complaints MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS Criminal History
Email: EMS Evaluations
Phone: 512-834-6766
Fax: 512-206-3780
Mailing Address
Send correspondence only to:
EMS Central Unit MC 1876
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
EMS Enforcement
Physical Address
We only receive special service deliveries, such as UPS or Federal Express, at this address. Do not send money to this address.
DSHS Consumer Protection Division
1100 W. 49th Street
Austin, TX 78756