Complaint Process
The Incident Investigation Program responds to radiological incident reports, complaints, technical assistance requests, and close-out requests. For more information, please contact RAMASSIST@dshs.texas.gov.
Incidents
Loss of control of sources of radiation that causes, or threatens to cause, or creates a hazard to health and/or environment. View incident summaries.
Complaints
Allegations of unsafe or perceived unsafe conditions involving radiation.
Technical Assistance
Assistance provided to members of the public upon request to address radiological concerns.
Close-Outs
Verifications that facilities vacated by users of radioactive materials are not contaminated.
Book traversal links for Complaint Process
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- How to Avoid Compliance Problems Relating to Radioactive Material Licenses
- Frequently Asked Questions About Radioactive Material
- Compliance with Radioactive Material Security Requirements
- Regulatory Guides
- LLRW Shipper and Transporter Registrations
- Applications and Forms
- Laws and Rules - RAM
- RAM Licensing Directory
- Radioactive Materials Program Authorization and Scope
- Reciprocity
- General License Acknowledgements (GLA)
- Commercial Distribution of Generally Licensed Devices Quarterly Reporting
- NORM (Naturally Occurring Radioactive Material) Licensing
- Low Level Radioactive Waste (LLRW) Shipper and Transporter Registrations
- Agency Accepted Radiation Safety Training Course List
- Answering a Notice of Violation for Radioactive Materials Licenses
- RAM Biennial Fees Online Payment Instructions
- Instructions for Adding a Site for Medical Use - Radioactive Materials
- Amendment to Add a Physician to a License - Radioactive Materials
- SCATR Disposal Program
- Applications and Forms
- 24 Hour Radiological Emergency Assistance Telephone Number
- Open Records Policy
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- Industrial – X-Ray Registration
- Laws and Rules
- Medical and Academic X-Ray Machine Registration
- Veterinary X-Ray Machine Registration
- Tips for Answering a Notice of Violation
- Business Registration Requirements
- Dental X-Ray Machine Registration
- Inspections of X-Ray Machines
- Frequently Asked Questions about Medical X-Ray Registration
- Regulatory Guides
- Applications and Forms
- Online Application Instructions
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- Interventional Breast Radiography - Breast Biopsy Certification
- Laws and Rules - Mammography Program
- Applications and Forms - Mammography Programs
- Inspections - Mammography Programs
- Mammography and Intervention Breast Radiography Certification Frequently Asked Questions (FAQs)
- Mammography Annual Fees Online Payment Instructions
- Mammography Certification Program
- Equip Texas FAQs
- Frequently Asked Questions about Mammography Certification
- Mammography Accreditation
- Computed Tomography (CT)
- Indoor Radon
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- Environmental Monitoring Summaries
- Links and Resources
- Inspections
- Inspectors by Region